Bilingual Dental Receptionist/Assistant

Job Overview
We are seeking a dedicated and organized Bilingual (English & Spanish) Dental Receptionist/Assistant to join our team at a busy dental clinic. The ideal candidate will have experience in both roles or can be crossed trained to maximize office needs and employee hours.

Reception Responsibilities

• Greet patients warmly and manage the check-in/check-out process.
• Schedule appointments and confirm patient visits.
• Review documentation to ensure completeness and accuracy.
• Maintain patient records in compliance with HIPAA regulations.
• Manage patient scheduling, including appointments for and follow-ups.
• Utilize dental software systems such as Open Dental for patient management (experience preferred but not required).
• Assist with dental coding and billing inquiries as needed.
• Handle phone calls, emails, and other correspondence in a professional manner.
• Collaborate with dental staff to ensure seamless patient care.
• Maintain cleanliness and organization of the reception area.

Requirements

• Previous experience in a dental clinic or healthcare setting is preferred but not required. We can train motivated individuals
• Proficiency in using office systems and software, particularly Open Dental is helpful but training is available.
• Excellent documentation review skills to ensure accuracy in patient records.
• Knowledge of HIPAA regulations to maintain patient confidentiality.
• Ability to multitask in a fast-paced environment while providing exceptional customer service.
• Strong communication skills, both verbal and written, with attention to detail.
• High school diploma or equivalent; additional certification in dental administration is a plus.

As a Dental Assistant, you will play a crucial role in supporting our dental professionals, ensuring that patients receive the highest level of service and comfort during their visits.

Dental Assistant Responsibilities

• Assist dentists during examinations and procedures, ensuring all necessary instruments and materials are prepared and available.
• Take and develop dental radiographs (X-rays) as required.
• Educate patients on oral hygiene practices and post-operative care.
• Help Manage patient scheduling, including appointments and follow-ups.
• Ensure the dental clinic is clean, organized, and compliant with health regulations.
• Assist with inventory management of dental supplies and equipment.

Requirements

• Previous experience in dental assisting is preferred, but not required.
• Familiarity with dental records management systems such as Open Dental highly desirable but not required. Training is available
• Strong communication skills to effectively interact with patients of all ages.
• Ability to work well in a team-oriented environment while maintaining professionalism.
• A positive attitude and willingness to learn new techniques and technologies in dentistry.
• High school diploma or equivalent; additional certification in dental assisting is a plus.

Join our team as a Dental Receptionist/Assistant where you can contribute to providing excellent dental care while enhancing your professional skills in a supportive environment!

Job Types: Full-time, Part-time

Pay: $17.00 - $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Paid time off

Work Location: In person