Bilingual Dispatcher

Position Summary:
The Dispatcher is responsible for coordinating and supporting daily transportation operations by accurately invoicing customer orders and building efficient delivery routes. This role requires a high level of attention to detail, strong organizational skills, and proficiency with computer systems to ensure timely and accurate execution of outbound shipments.

Work Schedule:
This is a Monday to Friday position with a start time of 3:00am – completion

Key Responsibilities:

• Process and generate invoices for all outgoing customer orders with accuracy and timeliness.
• Build, schedule, and adjust delivery routes to optimize efficiency and meet customer delivery requirements.
• Verify order accuracy and resolve discrepancies before finalizing invoices and routes.
• Communicate effectively with drivers, warehouse staff, and management to coordinate schedules and resolve issues.
• Monitor route performance and adjust assignments as needed based on volume, timing, and customer needs.
• Maintain accurate records of dispatched routes, invoices, and completed deliveries.
• Assist with other transportation or administrative duties as assigned.

Qualifications:

• High school diploma or equivalent required; additional education or training in logistics, supply chain, or related fields preferred.
• Previous dispatching, routing, or administrative experience in a warehouse, logistics, or transportation environment preferred.
• Bilingual in English and Spanish is preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and ability to quickly learn company software systems (Omnitracs, Roadnet, ProducePro).
• Strong attention to detail, accuracy, and organizational skills.
• Excellent communication and problem-solving abilities.
• Ability to work independently in a fast-paced environment and adapt to changing priorities.

Core Competencies:

• Accuracy and attention to detail
• Computer proficiency and data entry skills
• Organizational and time management skills
• Clear communication and teamwork
• Problem-solving and adaptability