Bilingual Front Desk Assistant

At Rising Stars Pediatric Dentistry, we believe every child deserves an amazing dental experience — and that starts at the front desk! We are looking for a warm, organized, and energetic Patient Care Coordinator to join our growing team.

As the first and last face our patients and families see, you play a huge role in creating a welcoming, positive, and seamless experience. If you thrive in a fast-paced environment, love connecting with people, and enjoy keeping things organized, we’d love to meet you!

What You’ll DoCreate an Exceptional Patient Experience

• Welcome patients and families with warmth, professionalism, and positivity
• Answer phones with confidence and compassion while assisting with scheduling and questions
• Help ensure smooth patient flow throughout the day
• Communicate clearly about appointments, treatment plans, and financial information

Scheduling & New Patient Coordination

• Schedule appointments efficiently for both patients and providers
• Respond promptly to new patient inquiries via phone, text, or email
• Confirm upcoming appointments and assist with rescheduling when needed
• Help families feel informed and cared for from their very first interaction

Insurance & Financial Coordination

• Verify insurance benefits, eligibility, copays, deductibles, and pre-authorizations
• Educate families on insurance coverage and financial responsibilities
• Process payments accurately and maintain organized financial records
• Work alongside the billing team to resolve account questions

Administrative Support

• Maintain accurate and up-to-date patient records
• Keep the front office and waiting area clean, welcoming, and organized
• Assist with office projects, filing, data entry, and supply management
• Follow all HIPAA and confidentiality guidelines

What We’re Looking For

• High school diploma or equivalent
• Previous dental front office experience preferred
• Bilingual in Spanish preferred
• Strong communication and customer service skills
• Excellent multitasking and organizational abilities
• Comfortable using dental software and Google Workspace
• Positive attitude with a team-player mindset
• Ability to stay calm, adaptable, and professional in a busy environment

Why Join Rising Stars?

• Monday–Friday work schedule
• Supportive and upbeat team culture
• A practice that truly values teamwork and positivity
• The chance to make a difference in children’s lives every day

At Rising Stars, we believe in Unparalleled Customer Care — not only for our patients, but for our team too. We are looking for someone who is dependable, compassionate, motivated, and ready to grow with us.

If you’re outgoing, organized, and excited to be part of a team that goes above and beyond for patients and each other, we’d love to hear from you.

Ready to join the Crew? Apply today!

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• What is your desired starting wage based upon your experience and the posted wage range?
• When are you available to start your next position?

Language:

• Spanish (Required)

Location:

• Marble Falls, TX 78654 (Required)

Work Location: In person