Bilingual Front Desk Legal Assistant

The Carlson Law Firm is one of the largest firms of our type in Texas and still growing. We are seeking a Bilingual Front Desk Legal Assistant to join our North Austin team and help us deliver excellent service to our team, clients, and community. If you are caring, detail-oriented, a self-starter, and looking for an entry level opportunity, this could be the job for you.

The Front Desk Legal Assistant is responsible for providing signature customer service while mantaining the office. They provide support to the entire team, correspond, and maintain a good working relationship with clients, attorneys, adjusters, medical providers, and work colleagues.

Key Job Responsibilities:

• Open and distribute mail; monitor and distribute faxes

• Greet clients, vendors, and visitors with a positive and professional demeanor

• Maintain conference rooms, kitchen, lobby, and overall office appearance

• Track office supplies inventory; submit orders regularly

• Coordinate office maintenance issues with Facilities and keep management informed

• Send FedEx packages and submit invoice check requests

• Download and profile e-filed/e-served documents

• Coordinate meetings with vendors, providers, etc.

• Provide backup support for intakes when needed

Legal File Support

• Process settlements for the office, including obtaining signed releases, disbursements, balance verifications with providers, coordination with lien resolution company, etc.

• Track referred out claims

• Open new claims for personal injury/auto cases

Qualifications

• Bilingual – Read speak and write both English and Spanish

• Outgoing

• Prior law firm or office/administrative experience preferred, but not required

• Strong organizational skills and attention to detail

• Professional communication and customer service skills

• Ability to multitask in a fast-paced environment

• Comfortable with document management systems and Microsoft Office

• Resourceful

• Good Critical Thinking Skills

• Proactive

The Carlson Law Firm is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• This is an in-person position located in our N. Austin office. Are you able to commit to working Monday - Friday 8AM - 5PM at this location?
• Are you willing to undergo a background check in accordance with local/state laws?

Experience:

• Law office: 1 year (Preferred)

Language:

• English and Spanish (Preferred)

Work Location: In person