Bilingual Front Desk Staff

Job Overview
We are seeking a dynamic and bilingual Front Desk Staff member to be the welcoming face of our organization. In this energetic role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience. Your excellent organizational skills, office management expertise, and ability to communicate fluently in two languages will be essential in maintaining smooth daily operations. This paid position offers an exciting opportunity to contribute to a vibrant team while honing your administrative and customer service skills in a fast-paced environment. Responsibilities

• Greet visitors warmly and assist with check-in procedures, ensuring a friendly and professional atmosphere
• Manage multi-line phone systems efficiently, directing calls accurately and providing exceptional customer support
• Handle incoming and outgoing correspondence, including emails, mail, and packages with attention to detail
• Maintain office organization through filing, data entry, proofreading, and managing documents using Microsoft Office and Google Workspace tools
• Support administrative tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks
• Perform clerical duties including typing reports, maintaining records, and supporting office management functions
• Ensure phone etiquette standards are upheld at all times, providing clear communication and courteous assistance to all callers

Experience

• Prior office experience or administrative support roles demonstrating strong organizational skills and multitasking abilities
• Proven customer service experience with excellent communication skills in both languages (bilingual proficiency required)
• Familiarity with front desk operations, multi-line phone systems, data entry, filing, and general clerical tasks
• Competence in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and basic bookkeeping software like QuickBooks
• Ability to manage time effectively while handling multiple responsibilities in a fast-paced environment
• Experience with calendar management, phone etiquette, proofreading documents, and providing customer support is highly desirable
• Personal assistant or office management experience that showcases organizational prowess and attention to detail

Join us to be part of a vibrant team where your skills make a difference every day! This role is perfect for motivated individuals eager to develop their administrative expertise while delivering exceptional service in a bilingual setting.

Job Type: Part-time

Pay: $16.00 - $21.00 per hour

Expected hours: 16 per week

Benefits:

• Flexible schedule

Work Location: In person