Bilingual Investigator, Corporate Investigations & Support

Salary Range : $60,900 - $91,300 Annual

Job Details

The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus eligible. Candidates and associates may be asked to travel to corporate offices for interviews, training and/or meetings. Work cannot be performed from outside of the United States.

CNO Financial Group is hiring a Bilingual Investigator, Corporate Investigations and Support to investigate suspicious, unlawful, and/or fraudulent activity directed at policyholder and enterprise assets.

This is your opportunity to consult with business partners to provide training and guidance on suspicious insurance transactions. You’ll be able to utilize your attention to detail and inquisitiveness to analyze information provided during investigations.

As a Bilingual Investigator, Corporate Investigations and Support, your responsibilities will include:

• Meet department and individual goals while adhering to all state and federal regulations, company ethics and integrity standards.
• Reviews, assesses, and analyzes suspected fraudulent activity including insurance claims, underwriting, personnel, and other sensitive company-wide matters.
• Plans, reviews, assesses, and prioritizes referrals to the CI&S group.
• Develops investigative action plans for moderately sized and/or moderately complex to complex cases. Also works with and supports other team members on complex / large scope cases as a secondary or additional investigator.
• Investigates multiple types of cases, including internal fraud, employee misconduct, claims fraud, agent related fraud and moderately complex to complex cases with multiple insureds.
• Assists Departments of Insurance and law enforcement agencies with investigations of fraud and agent misconduct on moderately sized and moderately complex cases.
• Consults with business partners, Departments of Insurance, Law Enforcement, and other agencies to provide training and guidance, and investigates and reports fraud as required.
• May coordinate with field representatives and outside agencies as needed.
• Writes investigative reports and communicates risks and trends from fraudulent activities.
• Documents investigation details in the CI&S Case Management system.
• Empowered to make decisions that supplement the case review.
• Make outbound calls and conduct interviews with impacted parties during the case review.

The Bilingual Investigator, Corporate Investigations and Support position is well-suited for someone with:

• Good knowledge and understanding of insurance investigations, criminal justice, and/or law enforcement principles and practices.
• Analyze, interpret, and evaluate relevant information to resolve a variety of suspicious, sensitive, and moderately complex to complex investigations.
• Compares alternative courses of action and develops/recommends tactical plans to execute a strategy.
• Influences others and maintains productive working relationships with internal and external partners.
• Persuasively communicate in one-on-one, small group, and large group settings.
• Uses sounds judgement and prior experiences to make sounds decisions when investigating complex issues with multiple stakeholders.
• Must be honest and ethical and exert a high level of integrity and confidentiality.
• Customer focused; willingness to communicate with customers (internal and external).
• Highly organized and able to handle multiple priorities simultaneously.
• Efficient in navigating CNO systems for research and analysis.

What you’ll need:

• Bachelor's degree or equivalent experience.
• 2-5 years of industry experience with securities, life and/or health insurance.
• Good knowledge of Microsoft Office suite.
• Ability to make recommendations, decisions, and identify when escalation is needed.

What will set you apart:

• Fluent in both English & Spanish
• Candidate location in Central or Eastern US time zone is preferred OR willingness to work Central or Eastern time zone business hours
• CFE, CPA, CIFI or AHFI
• Related Work Experience: 5+ years of industry experience with securities, life and/or health insurance

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan with company match
• short-term & long-term disability insurance
• Paid time-off and corporate holidays,
• paid parental leave
• company paid life insurance

CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60-mile radius of a corporate office (Carmel, Chicago, and Orlando) have access to come into that office.

Associates who live outside of a 60-mile radius of a corporate office (Carmel, Chicago, or Orlando) may perform this role full-time work from home (WFH) from any US based location, as long as you are willing to work central or eastern time zone hours.

All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of People Focused, Integrity, Customer Driven, and Excellence. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in , Chicago, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation

Pay Range: $60,900.00 - $91,300.00 Annual

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ReqID : JR170084

Job Type : Full time

Additional Locations : Pasadena, CA; Houston, TX; Riverside, CA; Fresno, CA; Modesto, CA; Miami, FL; Dallas, TX;