Bilingual Legal Receptionist

FULL-TIME RECEPTIONIST

Wilson Immigration is seeking a bilingual, full-time receptionist to be the welcoming face of our office and the first point of contact for potential clients. The position will be performed in-person (Hybrid optional - remote Tuesdays and Thursdays). Training will be provided.

ABOUT WILSON IMMIGRATION

Wilson Immigration is an immigration law firm serving Contra Costa County and surrounding counties. Committed to helping individuals and families navigate the U.S. immigration system with compassion and professionalism. The firm specializes in immigration cases for those in immigration court proceedings, victims of domestic violence and crimes (VAWA, U visas, T visa), affirmative asylum and family petitions. Wilson Immigration was established in 2017 and currently has 1 attorney, 4 full-time paralegals and 3 administrative support staff.

RESPONSIBILITIES:

• Greet clients and visitors with a positive, helpful attitude
• Phone system handling - Answer, screen, and forward incoming phone calls
• Schedule consultations and follow-up appointments
• Manage and monitor voice and text messages
• Conduct initial client intake and gather essential information
• Assist with scanning, filing, and organizing client documents
• Contact clients to remind them of appointments and deadlines
• Ensure confidentiality and professionalism in all interactions
• Provide administrative support to attorneys and paralegals as needed

QUALIFICATIONS:

• Fluent in English and Spanish (written and oral).
• Previous experience in a receptionist or front office role preferred
• Ability to multitask, prioritize, and manage time effectively
• Punctuality and reliability
• Attention to detail
• Positive and proactive attitude
• Team collaboration and communication
• Proficient in Microsoft Office and Google Suite.
• An interest and passion for advocating for the immigrant community.

SCHEDULE AND COMPENSATION:

• 40 hours per week, Monday-Friday, 9:00am-5:00pm.
• Hybrid position (2 days WFH).
• Salary: $45,000-50,000/year.
• Medical, dental and vision insurance.
• Simple IRA with employer matching.
• Monthly gym ($30) and mental health care ($30) reimbursement.
• 20 days paid vacation.
• Other paid office holidays: Martin Luther King Jr. day, President’s day, International Women’s day, Cesar Chavez Day, Memorial day, Juneteenth, July 4, Labor Day, Indigenous People’s day; Veteran’s day, Thanksgiving and day after Thanksgiving, week from Christmas Eve through New Year’s day.
• 24 hours/year of PTO to volunteer.
• Annual bonus and career development opportunities.

Employer is EOE/M/F/D/C No third-party candidates please.

Please send your resume and a brief cover letter outlining your interest in immigration law and relevant experience to: anita@wilsonimmigration.org

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• What motivates you to support the immigrant community?

Education:

• High school or equivalent (Required)

Experience:

• Google Suite: 1 year (Required)
• Administrative: 1 year (Preferred)
• Immigration law: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Commute:

• Concord, CA 94520 (Required)

Work Location: In person