Bilingual Medical Assistant for Front Desk/Prior Authorizations

Common Health is seeking a reliable and patient-focused Medical Assistant / Front Desk Representative to join our Coral Springs office. This is a hybrid role supporting clinical care, front office operations, and prior authorization processing. This position will be required to assist at the Deerfield Beach location on Wednesdays as Medical Assistant/Front Desk. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced healthcare environment.

What You’ll Do

Front Desk & Patient Services

• Greet and check in patients in a professional, welcoming manner
• Verify patient demographics, insurance eligibility, and benefits
• Collect copayments and outstanding balances per company policy
• Schedule, confirm, and manage patient appointments
• Answer phones, manage messages, and assist with patient inquiries
• Scan and upload documents into the EMR
• Maintain HIPAA compliance and patient confidentiality

Medical Assistant / Clinical Support

• Prepare exam rooms and ensure supplies are stocked and sanitized
• Room patients and document vital signs, chief complaints, and medical history
• Assist providers during examinations and procedures
• Perform clinical duties within scope, including vitals, injections, EKGs, and specimen collection (if trained and authorized)
• Ensure accurate and timely documentation in the EMR
• Follow OSHA, infection control, and safety protocols

Prior Authorizations

• Identify when prior authorizations are required based on provider orders and insurance guidelines
• Initiate and submit prior authorizations through payer portals and the EMR
• Gather and upload required clinical documentation
• Track authorization status and follow up as needed
• Communicate authorization decisions to providers, staff, and patients
• Properly close authorization requests once completed

What We’re Looking For

• High school diploma or equivalent (required)
• Medical Assistant certification or relevant healthcare experience (preferred)
• Prior experience with prior authorizations (preferred)
• Experience using EMR systems (Athena preferred)
• Strong communication, organization, and multitasking skills
• Reliable, detail-oriented, and patient-centered

Schedule & Work Environment

• Full-time or Part-time opportunities available
• On-site clinic role (not remote)
• Flexibility required based on clinic needs and coverage

Physical Requirements

• Ability to stand and move throughout the clinic
• Ability to lift up to 25 lbs
• Manual dexterity for clinical and administrative tasks

Why Join Common Health?

• Supportive, team-based environment
• Opportunity to grow clinical and administrative skills
• Stable, established healthcare organization
• Meaningful work serving the local community

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical Assistant: 1 year (Required)
• Phlebotomy: 1 year (Required)
• Medical administrative support: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person