Bilingual Medical Front Desk Receptionist

Responsibilities:
- Greet and welcome guests as soon as they arrive at the office. · Obtain appropriate documentation and insurance information from patients.

- Collect copayments from outstanding balances.

- Refer patients to Financial Counselor regarding past due balances and for insurance questions and/or resolutions.
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Perform data entry, documentation, printing, and filing tasks
- Schedule appointments and maintain appointment calendars

- Print clinic schedules and prepare for next day’s clinic; print out clinic schedules for the next day and email the doctor’s schedules for the following day.
- Inform patients of privacy policies and procedures.
- Confirm patient’s upcoming appointments.

- Balance deposit batches each day.
- Receive deliveries and notify appropriate personnel.
- Keep the reception area tidy and presentable with all necessary materials

Requirements:
- Proven work experience as a receptionist or similar role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills with the ability to multitask and prioritize tasks
- Customer service attitude with a pleasant personality

-Travel to satellite locations as needed, including Eagle Pass, Jourdanton, Victoria, and SW

- Other duties assigned

Skills:
- Data entry skills for accurate record keeping
- Project coordination abilities to assist with various tasks and initiatives

- Familiar with insurance benefits

-Familiar with billing and scheduling software
- Proofreading skills to ensure accuracy in written communications

-Ability to handle multiple tasks in a fast-paced work environment
- Familiarity with office procedures, file management, and phone systems
- Computer literacy to navigate software programs and perform basic troubleshooting

-Demonstrates team cooperation

-Prefer bilingual due to our patient population

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• San Antonio, TX 78212: Relocate before starting work (Required)

Work Location: In person