Job Summary
We are seeking a dynamic and bilingual Spanish-speaking Cashier / Teller to join our financial services team. In this role, you will be the friendly face of our branch, providing exceptional customer service while efficiently handling cash transactions and banking operations. Your energetic approach will help foster strong customer relationships, promote financial products, and ensure smooth daily operations. If you thrive in a fast-paced environment, enjoy engaging with diverse clients, and possess a passion for banking and sales, this opportunity is perfect for you! Responsibilities
- Greet customers warmly and assist them with their banking needs in both English and Spanish.
- Process cash transactions accurately, including deposits, withdrawals, and cashing checks while maintaining strict cash handling procedures.
- Manage customer accounts by performing deposits, withdrawals, debits & credits, and updating account information using financial software.
- Promote and upsell banking products such as savings accounts, loans, credit cards, and other financial services to meet customer needs.
- Detect and prevent fraud by monitoring suspicious activities during transactions and following security protocols.
- Support loan origination processes by gathering necessary documentation and assisting customers through the application steps.
- Maintain excellent customer relationships through proactive relationship management and personalized service to encourage loyalty. Qualifications
- Bilingual fluency in Spanish and English is required to effectively communicate with diverse clients.
- Previous experience in banking, retail math, cashiering or financial services is preferred.
- Strong skills in cash management, cashiering, debits & credits, and basic math are essential for accurate transaction processing.
- Knowledge of financial sales techniques, upselling strategies, and customer relationship management tools is highly desirable.
- Ability to operate financial software systems efficiently and perform 10 key typing with speed and accuracy.
- Excellent customer service skills with a positive attitude and professional demeanor.
- Attention to detail with the ability to detect potential fraud or suspicious activity during transactions. Join our team to deliver outstanding service while advancing your career in a vibrant financial environment! We are committed to supporting your growth through comprehensive training and ongoing development opportunities—empowering you to succeed every step of the way!
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to work holidays & weekends?
Language:
Work Location: In person