Biller / Collector

We expect a high level of professionalism from our staff. Qualified applicants must be reliable, possess a friendly and positive attitude, and have excellent customer service skills. This role requires strong organizational skills, attention to detail, and the ability to work independently while maintaining a high standard of accuracy. A proven track record of taking initiative in the work environment is a plus.

Duties and Responsibilities

Prepare and submit insurance claims for medical services rendered, ensuring compliance with insurance guidelines

Review and analyze patient accounts, verifying financial and demographic information

Follow up on unpaid and denied claims, working to resolve any discrepancies or issues.

Communicate effectively with insurance companies, healthcare providers, and patients to ensure correct billing and payment processes

Post payments and adjustments to patient accounts in accordance with established procedures

Prepare and maintain billing reports, tracking metrics related to claims processing and payment timelines

Assist in the resolution of billing inquiries by patients and resolve issues related to billing discrepancies

Collaborate with healthcare providers and other staff to ensure optimal billing practices and adherence to revenue cycle processes

Provide office support as needed, including receptionist relief

Qualifications:
High school graduate

Proven experience in medical billing and coding (1+ year preferred)

Knowledge of insurance processes, medical terminology, and coding systems (ICD-10, CPT, HCPCS)

Proficient in using medical billing software and electronic health records (EHR) systems (AdvancedMD Preferred)

Familiarity with HIPAA regulations and patient confidentiality standards

Medical Billing/Coding Certification (Preferred)