Biller/Receptionist Role -100% Virtual at Anywhere Wellness

Details

• Title
• WE ARE NOT LOOKING TO OUTSOURCE/PLEASE DO NOT CONTACT US FOR BILLING SERVICES
• Full Time Biller/Receptionist Role at Anywhere Wellness
• Job type
• Full-time employee
• Location(s)
• Remote 9:15-6:15 PST M-F with 2x Weekend Email Checks Required
• Permanent- Fixed Hours PST -Non-Negotiable
• Overview
• Anywhere Wellness: Manage a high-volume billing cycle while seamlessly pivoting to clinical support, patient intake, and high-level administrative triage as a secondary support to our clinical lead
• Description

Details

• CANDIDATES THAT CALL/EMAIL WILL NOT BE CONSIDERED FOR THIS ROLE DUE TO HIGH VOLUME OF APPLICANTS- WE ASK YOU APPLY HERE ONLY

Remote: Anywhere Wellness Lead Billing Specialist & Executive Operations Assistant

• Job type
• Full-time employee
• Location(s)
• Remote/Fully Time Virtual Presence

Our Lead Billing Specialist & Executive Operations Assistant will ensure that the clinical vision of the practice is executed smoothly.

• Key Responsibilities
  • Coordinate and complete the day-to-day billing and other delegated roles of admin staff.
  • Operational Oversight: Ensure all daily biller services and "back sided" job related tasks running smoothly.
  • Quality and Compliance: Monitor patient care quality and ensure the practice adheres to all necessary medical protocols, ethical standards, and regulatory requirements, HIPAA.
  • Liaison: Act as the primary communication link between the clinical team, administration, & external parties.
  • MUST PROVIDE A QUIET ENVIRONMENT with NO BACKGROUND NOISE DUE TO HIPPA/PROFESSIONAL SETTING FREE FROM CHILDREN OR OTHER PEOPLE AND PETS.


• • Qualifications:
  • 2-3 years required experience
  • Strong interpersonal skills
  • Therapeutic listener
  • Detail-oriented & able to manage multiple tasks timely and effectively
  • Strong organizational skills
  • Tech-savvy- EMR software, Excel, etc
  • Schedule: Monday - Friday 9:15 am-6:15 pm PST, with limited weekend phone coverage requiring 2x weekend email/phone "check in's"
  • Fully remote, yet working out of a VIRTUAL OFFICE with admin staff, which all have live camera presence during working hours.


• What We Offer:
  • Competitive pay & opportunity for growth
  • PTO, 401K, Health Benefits, Floating holidays
  • 100% remote
  • A supportive and inclusive work environment


• Salary range
  • $20 - $22 per hour

Additional questions

• Provide a link to your LinkedIn profile or personal website
• What is the earliest date you are available to start this position?
• How many years of relevant experience do you have?

• What is your desired schedule/salary?

Job Opportunity: Lead Billing Specialist & Executive Operations Assistant

• Role Type:


• Full-Time, Virtual Office (Permanent Position with Camera Presence Required) Hours: M-F, 9:15 AM – 6:15 PM PST (Plus 1 weekend check-in & urgent coverage) Volume: Managing ~50 claims daily / 1,000+ monthly (Scalable with company growth)

The Mission

• As a "Number 2" to our Clinical Care Coordinator and a direct assistant to the Executive team (CEO/COO), you are the operational heartbeat of our clinic.


• You will manage a high-volume billing cycle while seamlessly pivoting to clinical support, patient intake, and high-level administrative triage. We are a tight-knit team supporting a large remote provider network; we need a "black belt" in multitasking who thrives when wearing multiple hats.

Key Responsibilities

• Daily Claims: Accurately bill out ~50 claims daily, ensuring all documentation matches clinical notes.
• The "Clean Claim" Expert: Take full ownership of the Reject/Scrub/Denial pipeline. You don't just see a denial; you investigate, correct, and resubmit immediately.
• Invoicing: Daily payment collection and transparent financial tracking.

• Referral Coordination: Serve as the primary lead for VA/Tricare/Triwest primary care client referrals.
• Clinical Liaison: Act as the professional point of contact for external clinics, managing complex Records Releasesand referral tracking with precision.

• Seamless Coverage: Provide 100% coverage for the Clinical Care Coordinator during meal rests, vacations, or sick days.
• Rapid Response: Ability to instantly pause billing tasks to answer high-volume phones/emails. You must match the patient’s energy, provide empathy, and build New Client Charts without hesitation.
• System Navigation: Expertly navigate multiple Electronic Health Records (EHR) and digital filing systems simultaneously.

• Virtual Presence: Maintain active camera presence in our virtual office, remaining "interruptible" and accessible to the CEO, COO, and Providers.
• Flexibility: As a smaller ops team supporting a large clinical staff, you must be willing to "rise above" your job description to meet shifting daily priorities.

Requirements & Qualifications

• Education: Business or Accounting degree preferred.
• Experience: Heavy medical billing experience is mandatory. You must be comfortable scaling from 1,000 to 2,000+ claims as we grow.
• Technical Mastery: Advanced skills in Google Workspace and Excel. Ability to manage "digital clutter/excessive files" across various communication platforms.
• The "Switch": Proven ability to multitask between deep-focus billing and high-empathy patient communication without skipping vital steps or losing organizational flow.
• Reliability: You are the person the team leans on; consistency and punctuality are non-negotiable.


• Salary range
• $20 - $22 per hour
• Hiring team
• Desirae Dorsey