Billing Analyst - Remote (Mumbai)

About Remote Legal

At Remote Legal, our 40-year legacy is built on the expertise of seasoned attorneys and dedicated court reporters who are passionate about transforming the legal process. We're not a flash-in-the-pan tech startup—instead, we blend time-honored legal experience with innovative technology to redefine how depositions are conducted. Our team spans legal professionals, product owners, engineers, client-success leads, and security specialists, all collaborating seamlessly to ensure every deposition is a success. Join us, and become part of a community where rich experience meets forward-thinking innovation, and where your talents help make the legal journey better for everyone.

About the role

We are seeking a detail-oriented, proactive, and motivated Billing Team Associate to join our finance department. This individual will play a vital role in managing billing and accounts receivable processes for our law firm clients—ensuring accuracy, timeliness, and consistency in invoicing, payment collection, and account monitoring.

The ideal candidate will not only handle billing communications via email but will also actively reach out to clients by phone, including paralegals, finance associates, and attorneys, to follow up on outstanding balances and confirm payment schedules. This is a hands-on, client-facing role requiring strong communication skills, persistence, and professionalism.

As Remote Legal continues to grow and evolve, this position will evolve as well. The right candidate will be flexible, dynamic, and eager to take on new responsibilities as our processes and systems advance.

What you'll do

• Prepare, issue, and track invoices based on completed services and agreed-upon terms.
• Review billing data and supporting documentation for accuracy before processing.
• Maintain organized and up-to-date records of billing transactions, client accounts, and payment histories.
• Proactively monitor accounts receivable, including following up on overdue balances.
• Call clients directly (law firms, paralegals, finance teams, attorneys) to inquire about payment timelines and resolve outstanding invoices.
• Communicate professionally and effectively regarding billing inquiries, payment status, and discrepancies.
• Collaborate with internal departments to resolve billing or payment-related issues quickly.
• Generate and analyze billing and AR reports to identify trends, improve processes, and support decision-making.
• Assist in the creation and enhancement of billing and collections procedures.
• Stay informed about industry standards and best practices related to billing, invoicing, and collections.
• Adapt to new processes, tools, and responsibilities as the company continues to grow and evolve.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
• Proven experience in billing, invoicing, and accounts receivable management, preferably within a legal or professional services environment.
• Strong attention to detail, accuracy, and organizational skills.
• Excellent communication and interpersonal skills—comfortable speaking with clients and following up on payments via phone.
• Proficiency in billing software and Microsoft Office Suite (especially Excel).
• Ability to work independently and collaboratively within a team.
• A proactive, adaptable, and problem-solving mindset.