Billing and Collections Administrator

THE COMPANY:

Since 2003, Cargo International has been a top international freight forwarder and consolidator specializing in shipping cargo to the Caribbean and Central America. We offer an exciting and dynamic workplace where you can grow your career and feel like you are making a difference. We are dedicated to three winning principles – integrity, honesty and teamwork – and they give us the edge to continually meet and surpass the expectations of our amazing customers. If this sounds like a place for you, we want to talk to you.

THE POSITION:

We are seeking a full-time Accounts Receivable Administrator who will work with others who take pride in their duties and strive to serve our customers. This position reports directly to the Accounts Receivable Supervisor, Director of HR and Finance and supports the accounting staff as well as our operations team. The schedule is Monday – Friday with business office hours 8:30am – 5:00pm. Candidates must be highly detail-oriented and able to succeed in a fast-paced environment that must meet the changing needs of our customers. Occasional overtime is required to meet business needs.

JOB RESPONSIBILITIES:

Experience in the following areas will help as they are part of the daily administration of the position:

• Process and post customer payments accurately and timely.
• Monitor and maintain aging reports to ensure timely collections.
• Reconcile customer accounts and resolve discrepancies.
• Generate and distribute invoices based on service delivery or contractual terms.
• Ensure billing accuracy and compliance with company policies.
• Maintain billing schedules and support recurring invoicing processes.
• Follow up on outstanding balances and communicate with clients regarding payment status.
• Assist in negotiating payment arrangements and escalating delinquent accounts when necessary.
• Prepare AR reports to support month-end close and financial forecasting.
• Provide data and insights to help improve cash flow and support strategic planning.
• Work closely with the AR Supervisor and other finance team members to streamline processes.
• Support internal audits and compliance initiatives.

POSITION EXPECTATIONS:

• Accurately process invoices and payments.
• Coordinate collections with destination agents and ensure timely remittance.
• Support CargoWise implementation and adapt AR workflows accordingly.
• Maintain organized customer records and assist with forecasting and month-end close.
• Be open to expanding responsibilities as the company continues to grow.

TECHNICAL EXPERIENCE:

• Excellent oral and written communication skills.
• Strong problem-solving, time management, and customer service abilities.
• Highly organized and detail-oriented with strong planning skills.
• Professional, service-oriented demeanor with a proactive attitude.
• Bilingual (English and Spanish) required.
• Ability to work independently with accountability and initiative.
• Proficient in Excel, QuickBooks, and standard office equipment (e.g., adding machine).
• Experience with CargoWise preferred.
• Minimum 3 years of Accounts Receivable experience, including billing and collections.
• Associate degree in business administration, accounting, or a related field.

BENEFITS:

Here at Cargo International, we value those who make our success possible! We are proud to offer a comprehensive benefits package including medical, Gap, vision, dental, and life insurance. Your dedication will not go unnoticed! You will also be eligible for annual bonuses. Join us and look ahead…we will be implementing competitive retirement benefits at the end of this year! Benefits will be effective after a 60-day probationary period.

Cargo International Consolidators is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.

Cargo International Consolidators is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.