Billing Coordinator III

Make a meaningful difference: At Thatcher Chemical facilities across the nation, our manufacturing teams create the essential chemistries, processes, and solutions that support clean water, safe environments, reliable infrastructure, and critical industries. From production and quality to logistics and distribution, your precision, dedication, and commitment to continuous improvement help transform raw materials and innovative science into real-world solutions. Your purpose-driven work plays a vital role in protecting public health, supporting communities, and shaping a safer, more sustainable future.

Thatcher is hiring a Billing Coordinator III in our Salt Lake City, Utah office.

Pay $25-$30 per hour

About the Role
Thatcher Company is seeking a senior-level Billing Coordinator III to support high-volume, complex customer billing operations. This role is responsible for managing strategic accounts, resolving escalated discrepancies, and ensuring accurate, compliant invoicing across plant and trucking operations. The ideal candidate brings strong contract-billing experience, attention to detail, and the ability to lead processes and mentor junior staff.

Key Responsibilities

• Manage high-dollar, high-volume, or strategic customer billing portfolios

• Review complex contracts, including:

  • Specialized pricing structures

  • Fuel and freight escalators

  • Contracted surcharges

  • Tank fills, batch shipments, and bulk loads

• Issue credit memos, rebills, and advanced billing corrections

• Partner with Sales leadership to resolve pricing disputes and contract questions

• Support integration of plant and trucking billing into centralized processes

• Audit monthly billing for accuracy and completeness

• Ensure compliance with chemical and hazmat billing requirements

• Resolve escalated customer disputes and prepare documentation packages

• Train Billing Coordinators I & II and develop job aids and SOPs

• Support ERP upgrades and testing of new billing modules

Qualifications

• High school diploma or equivalent with 4–6+ years of accounting or billing experience, or

• Associate degree in Business, Accounting, Finance, or related field with 2–4+ years of accounting or billing experience

• Advanced understanding of billing workflows and contract invoicing

• Strong problem-solving and cross-functional collaboration skills

• Ability to interpret pricing agreements and customer contracts

• Knowledge of trucking-related charges (detention, demurrage, freight)

• Ability to maintain accuracy under tight deadlines

• ERP experience (SAP, Oracle, JD Edwards, NetSuite) preferred

Work Environment
This position is performed in an in-person office environment with minimal exposure to hazards and a moderate noise level. The role requires extended periods of computer work and light physical activity, such as handling materials and performing repetitive hand movements. No travel is required.

Why Thatcher is right for you

• 100% company-funded Profit-Sharing Plan (up to 25% of salary annually)
• 401(k) with traditional and Roth contribution options
• Comprehensive benefits: medical, dental, vision, life insurance, short- and long-term disability, HSA/FSA,
• 3+ weeks of PTO, and paid holidays
• Education reimbursement and ongoing professional development

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website. Thatcher is an Equal Opportunity/Affirmative Action employer, including protected Veterans and individuals with disabilities.