Billing Operations Coordinator

ChildNet Youth & Family Services, Inc. is currently seeking Billing Operations Coordinators for our Behavioral Health Services (BHS) division in Long Beach, CA.

Behavioral Health Services provides comprehensive mental health services, including individual and group therapy for at-risk children and their families. The Billing Operations Coordinator will oversee the daily functions of the billing staff. The Billing Operations Coordinator will work in collaboration with the Billing Director to ensure that all business office functions of ChildNet’s mental health contract requirements are met effectively and in a timely manner.

Example of Billing Operations Coordinator job responsibilities:

• Provide day-to-day oversight, guidance, and support to all Billing Operations staff in accordance with established procedures and under the direction of management.
• Participate in training, coaching, and counseling of supervised employees and provide input and recommendations to management, in compliance with agency standards.
• Monitor assigned documentation and workflow to help ensure accuracy, timeliness, and adherence to established billing procedures.
• Review and assist with the denials on the monthly revenue streams reports
• Assist Quality Assurance staff members with chart orders and updates to administrative sections of client files, following established guidelines.
• Complete electronic billing as needed, using all available technology and systems to produce accurate and clean claims.
• Reconcile required billing reports for Department of Mental Health/Behavioral Health Services in accordance with agency requirements.
• Work collaboratively with the Billing Director to assist with the implementation of new procedures and documentation, providing operational feedback and support.
• Assist with the coordination and facilitation of department-related meetings and trainings.
• Attend meetings/trainings as required to remain current with internal EHR systems, as well as other EHR systems used for Los Angeles and Riverside Counties.
• Communicate effectively with staff and management; serve as a point of contact for billing-related questions and support the CFO as needed when the Billing Director is unavailable.
• Perform any other duties as assigned.

Job Requirements: