Billing Permanent Team Manager - DACH (m/f/d)

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A Bit About Halian

If you're thinking about your next move, think big. At Halian, you're not just taking a job, you're building a future. With nearly 30 years of experience in the industry, we’ve grown into a fast-moving, people-first company that champions talent, celebrates ambition, and creates real opportunity. Whether you're switching lanes, stepping up, or exploring something new, there’s no better place to grow than right here.

Why choose to grow with Halian? Because ambition is rewarded here, with performance-driven incentives, monthly lucky dips, unforgettable annual trips, and continuous learning to keep you ahead. We celebrate effort, not just outcomes, and your voice always matters. This is a company where you’re seen, heard, and valued. So if you're ready for something more, don't look elsewhere, look around you. Join #halianlife and take your next big step with a team that’s already behind you.

Role Overview

We are seeking an experienced Swiss Leader to take responsibility for the DACH region (Germany, Austria, Switzerland), leading Managed Services, Sales, and Operations. This role is a direct replacement for the current Executive Director Germany and will focus on driving regional growth, building high-performing teams, and ensuring operational excellence across all client engagements.

The ideal candidate is a strategic and results-driven leader with extensive experience in enterprise technology, managed services, and sales in the DACH region. You will be the key point of contact for clients, partners, and internal teams, and you will have full accountability for revenue growth, operational delivery, and people leadership in the region.

Key Duties & Responsibilities

Sales Strategy & Pipeline

• Lead and manage all activities across the DACH region, including sales, operations, and managed services delivery.

• Develop and execute regional growth strategies to expand market share and revenue.

• Provide strong executive leadership, fostering a high-performance, motivated, and collaborative culture.

Client & Partner Engagement

• Build and maintain strategic relationships with key clients, partners, and stakeholders.

• Act as the senior escalation point for client issues and ensure exceptional service delivery.

• Collaborate with partners and vendors (Oracle, cloud providers, security OEMs, etc.) to align commercial and technical strategies.

Operational & Financial Accountability

• Oversee regional P&L, ensuring revenue, margin, and growth targets are met.

• Drive operational excellence, including SLAs, KPIs, governance, and compliance.

• Implement consistent processes, reporting, and best practices across the region.

Team Leadership & Development

• Lead, mentor, and grow regional teams, including sales managers, delivery managers, and operational staff.

• Ensure succession planning, talent development, and retention across the DACH region.

• Foster a culture of continuous improvement, accountability, and innovation.

Qualifications & Skills

• Proven leadership experience in the DACH region, ideally at Executive Director / Regional Director level.

• Strong background in enterprise technology, managed services, or IT professional services.

• Demonstrable track record in driving revenue growth and operational excellence.

• Excellent understanding of the DACH market, client expectations, and business culture.

• Experience managing P&L, multi-functional teams, and cross-border operations.

• Strong executive presence with excellent negotiation, communication, and stakeholder management skills.

• Fluent in German and English; French is a plus.