Overview:
Billing Specialist/Insurance Collector
Full Time. Hourly rate is $19.00-$24.00 range.
Join our team as a Billing Specialist/Patient Account Rep at Erlanger Behavioral Health Hospital! Located in Chattanooga, Tennessee, our 94-bed treatment center offers superior psychiatric and addiction services to individuals of all ages.
We are looking for someone who has experience with insurance and claims/collections in a hospital setting.
Specializing in exceptional mental health care for various age groups, we cater to adolescent patients aged 12+ and older adults. If you're passionate about making a difference in the lives of those in need through compassionate therapeutic practices and thrive in a supportive team environment that fosters learning and growth, this position is perfect for you! Apply now!
PURPOSE STATEMENT:
Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Responsibilities:
- Call and status outstanding claims with third party payors.
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Review claims issues and make corrections as needed and rebill.
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Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
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Review explanation of benefits to ascertain that claim processed and paid correctly.
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Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
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Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
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Prorate patient accounts and monitor that balance due is in the correct financial class.
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Report an overview of the week to the BOD and participate in AR meetings.
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Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
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Assist financial counselors as needed.
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Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
Qualifications:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required.
- Three or more years’ prior admissions and or collections experience in a hospital setting required.
- Psychiatric experience preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
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