Birthday Sales Executive

• Respond promptly to inbound birthday inquiries via calls, WhatsApp, and emails.

• Understand customer requirements and recommend suitable birthday/event packages.

• Maintain updated knowledge of all available packages, offerings, and promotional campaigns.

• Follow up with leads to ensure maximum conversion and minimize dropouts.

• Maintain CRM entries and lead tracking for transparency and reporting.

• Coordinate with internal teams (Operations, F&B, Decor) to ensure seamless event execution.

• Handle multiple inquiries simultaneously with professionalism and accuracy.

• Meet and exceed monthly birthday booking targets.

• Ensure customer satisfaction and gather post-event feedback.

Requirements:

• 1–3 years of experience in inbound sales, preferably in birthday/event package selling.

• Proven ability to manage multiple inquiries and convert them into bookings.

• Excellent communication and interpersonal skills.

• Customer-oriented attitude with a strong sense of ownership.

• Familiarity with CRM tools and basic Excel reporting.

• Ability to work in a fast-paced, target-driven environment.

• Prior experience in the entertainment, hospitality, or events industry is a plus.

Job Type: Full-time

Pay: ₹22,000.00 - ₹28,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Provident Fund

Work Location: In person