Bistro Barista

Barista

Job Description

Major Duties and Responsibilities

The Barista will Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.

The Barista will Describes product details to customers.

The Barista will Receives and processes customer payments.

The Barista will Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels.

The Barista will Ensures customer service stations are properly stocked with paper products or beverage preparation items.

The Barista will Cleans and sanitizes all equipment, utensils, dishes, and work areas.

The Barista will Cleans and sanitizes service and seating areas.

The Barista will Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.

The Barista will Stocks supplies or retail products; may inventory, order, or receive products as directed.

The Barista will Performs other related duties as assigned.

Additional Assigned Tasks

Treats all residents with dignity and respect. Promotes and protects all residents’ rights.

Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.

Follows appropriate safety and hygiene measures at all times to protect residents and themselves.

Maintains confidentiality of protected health information, including verbal, written, and electronic communications.

Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.

Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor/Administrator/Abuse Coordinator. Protects residents from abuse, and cooperates with all investigations.

Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.

Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.

Reports work-related injuries and illnesses immediately to supervisor.

Follows established infection control policies and procedures.

As a condition of employment, completes all assigned training and skills competency.

Personal Skills and Traits Desired/Physical Requirements/Working Conditions

Ability to read, write, speak and understand the English language.

Must be a supportive team member, contribute to and be an example of team work.

Ability to make independent decisions when circumstances warrant such action.

Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

Must have patience, tact, and willingness to deal with difficult residents, family and staff.

Must not pose a threat to the health and safety of other individuals in the workplace.

Must be able to move intermittently throughout the workday.

Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.

Ability to work beyond normal working hours and on weekends and holidays when necessary.

Ability to assist in evacuation of residents during emergency situations.

Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.

May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.

Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.

May be subject to hostile or emotional residents, family members, visitors or personnel.

Effective verbal and written communication skills and ability to exercise judgement.

Ability to maintain composure in stressful situations.

Resourcefulness.

Strong leadership skills.

Maintain a positive attitude and possess the ability to work in stressful situations.

Ability to coordinate meetings, as well as set and achieve goals.

Ability to be organized and efficient.

Basic computer skills.

CPR licensed and trained in first aid.

Compliance as a Condition of Employment and Performance Appraisal

Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment. Compliance will be a factor in evaluating job performance. Violations, including failure to report violations, will result in disciplinary action, up to and including termination.

This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed here may be assigned by the supervisor. Periodic revision may be necessary to reflect changes in expectations placed on long term care by various governmental agencies. This job description will be reviewed and/or revised annually and as needed.

Individual performance will be evaluated using the following scale:

• Unsatisfactory: Achieves results which are far less than the standards identified for the performance factors rated.
• Needs Improvement: Achieves results which are less than the standards identified for the performance factors rated. Exhibits the potential to become a competent performer. May be new to job or need skill development.
• Meets Standards: Achieves results which meet the standards identified for the performance factors rated. This rating is the expected level of performance.
• Exceeds Standards: Achieves results which usually exceed the standards identified for the performance factors rated.

Reasonable Accommodation Statement

Consistent with the Americans with Disabilities Act (ADA) and [insert state civil rights law], it is the policy of [Facility Name] to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact [include name and/or department, telephone, and e-mail address].

Required Qualifications

1 year Experience working in a specialty coffee shop.

Food handlers Card or ability to obtain one.

Excellent verbal and written communication skills.

Ability to follow all safe food handling procedures and sanitation practices.

Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent patrons.

Ability to serve customers quickly, efficiently, and kindly.