Body Shop Administrative Assistant / Customer Service Coordinator

Body Shop Administrative Assistant / Customer Service Coordinator
Joe Lunghamer Chevrolet

Job Type: Full-Time

Job Summary:
Joe Lunghamer Chevrolet is seeking a dependable and organized individual to join our Body Shop team. This position is ideal for someone who enjoys working with customers, staying organized, and being part of a fast-paced environment. You will be the first point of contact for customers and play a key role in keeping our daily operations running smoothly.

Responsibilities:

• Answer incoming phone calls and assist customers with questions

• Schedule and confirm appointments for estimates and repairs

• Greet customers and provide a professional, friendly experience

• Maintain customer files and repair records accurately

• Coordinate scheduling with estimators, technicians, and management

• Perform general office duties (data entry, filing, paperwork)

• Assist with insurance communication and documentation as needed

Qualifications:

• Customer service or administrative experience preferred

• Strong communication and organizational skills

• Ability to multitask in a busy environment

• Basic computer skills (email, scheduling, data entry)

• Reliable, professional, and team-oriented

Benefits:

• Competitive pay

• Paid training

• Opportunities for advancement

• Positive, team-focused work environment

Work Location: In person