Bookkeeper - Client Facing Role

We are a growing accounting and tax firm seeking a dependable, detail-oriented bookkeeper with hands-on experience to support client bookkeeping while also managing front office and client communication responsibilities.

This role includes regular client interaction by phone and in person, along with independent bookkeeping responsibilities. It operates at a fast pace during tax season and transitions into a more consistent, bookkeeping-focused role throughout the rest of the year.

This position combines both bookkeeping and front office responsibilities from the start and requires the ability to independently manage both in a fast-paced environment.

This role also includes exposure to tax workflow during peak season, including data entry and document preparation.

We value team members who are reliable, take ownership of their work, and are comfortable balancing both detailed bookkeeping and client interaction.

We are looking to hire immediately.

What You’ll Be Doing:

Bookkeeping (Primary, Year-Round):

• Weekly transaction posting in QuickBooks Online
• Bank and credit card reconciliations
• Maintaining accurate and organized financial records
• Identifying and resolving discrepancies independently

Front Office & Client Interaction (Daily):

• Answering incoming client phone calls and serving as the first point of contact
• Greeting clients and managing front office presence
• Assisting clients with general questions and next steps

Tax Season Support (Seasonal):

• Conducting client intake and gathering required information
• Scanning, organizing, and reviewing tax documents for completeness
• Communicating with clients to collect missing information
• Supporting tax preparers by following up with clients as needed
• Assisting with tax data entry and document preparation

Administrative Support:

• Working across multiple software systems (QuickBooks, TaxDome, and internal tools)
• Assisting with document organization and workflow management
• Helping ensure deadlines and client needs are met

What We’re Looking For:

• Hands-on bookkeeping experience required (not entry-level)
• Strong working knowledge of QuickBooks Online
• Ability to manage bookkeeping tasks independently without training
• Comfortable handling client phone calls throughout the day
• Professional, confident communication skills (in person and on the phone)
• Strong organization and ability to shift between tasks
• Tech-savvy and able to learn new systems quickly
• Takes ownership of their work and follows through without constant oversight
• Reliable, proactive, and team-oriented

Bonus:

• Experience in an accounting or bookkeeping firm
• Exposure to tax preparation workflows and/or preparation

Position Details:

• In-office position – Wasilla, AK (not remote)
• Full-time
• Hourly pay: $24 per hour and up, depending on experience and ability to work independently

Who This Role Is For:

• Someone with a solid bookkeeping foundation who can work independently
• Someone comfortable interacting with clients throughout the day
• Someone who thrives in a fast-paced environment during busy seasons
• Someone looking for a stable, long-term role with variety

Benefits:

• Employee discount
• Paid sick time
• Professional development assistance
• Tuition reimbursement

Application Questions:

• Are you comfortable answering client phone calls throughout the day while managing bookkeeping tasks?
• Are you able to work in-office in Wasilla, AK?
• Are you willing to undergo a background check as part of the hiring process?

Pay: $24.00 - $35.00 per hour

Benefits:

• Paid sick time
• Tuition reimbursement

Application Question(s):

• This role involves answering phones and working directly with clients throughout the day—how comfortable are you with that?
• How many years of experience with QuickBooks Online do you have?

Work Location: In person