Boutique Manager

FerriFirenze , a prestigious Florentine company specialising in the creation of high-end jewellery, is seeking a passionate and results-driven  Store Manager  to lead our team and ensure an exceptional client experience at our boutique located in the Place Vendôme Mall, Doha.

Key Responsibilities

• Management and supervision of daily store operations.
• Achieving sales targets and objectives.
• Coordination of the sales team and accurate transaction management.
• Maintaining visual merchandising standards and store presentation, upholding high brand image standards.
• Welcoming and assisting clients according to the FerriFirenze standards of excellence.
• Collaborating with the CRM team to build long-term client relationships, ensuring accurate data entry and consistent follow-up with new and returning customers.
• Managing and supporting stock control through direct communication with key headquarter departments to maximize sales and align with new product launches.
• Proactively monitoring current competitors, fashion trends, industry news, and new innovations in technology.
• Maintaining security standards within the store to ensure the safety of clients, colleagues, and merchandise.

Additional Responsibilities

• Strictly adhering to all company policies and procedures.
• Actively participating in meetings with the Headquarters team.
• Managing any other required activities or tasks.
• Mastering FerriFirenze sales techniques and the unique client experience.
• Supporting in-store after-sales services.
• Representing the FerriFirenze image through appropriate attire and presence, adhering to company grooming standards.
• Ability to maintain a regular and reliable presence, with availability for flexible hours based on business needs.

Profile and Requirements

• Must be a resident of Doha, Qatar.
• At least 3 years of experience in high-end jewellery boutiques or luxury brands.
• Excellent written and verbal communication skills.
• Strong interpersonal skills necessary for coordinating a team effectively.
• Exceptional organizational skills and meticulous attention to detail.
• Ability to multitask and manage high-traffic periods calmly and efficiently.
• Flexibility to work weekends and holidays as required.
• The ideal candidate must be focused on teamwork with a desire to collaborate effectively.
• Ability to thrive in a dynamic and growing environment.