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Role: Quality Analyst – International BPO

Key Responsibilities & Requirements:

  • Proven experience as a Call Quality Analyst in an international BPO
  • Strong expertise in call auditing, monitoring & editing
  • In-depth knowledge of QA parameters, compliance standards & scorecards
  • Hands-on experience with call editing tools & QA software
  • Detail-oriented with excellent analytical and communication skills
  • Flexible with shifts and work requirements
  • Immediate joiners preferred

Location: Salt Lake - Sector V
Apply Now: [ call/ WhatsApp @+91 7439904483]

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Leave encashment

Application Question(s):

  • Which call editing software you have used earlier?

Experience:

  • Call Quality Analyst: 1 year (Required)
  • Call Editing: 1 year (Required)

Work Location: In person

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