Branch Manager

Key Responsibilities:

1. Sales & Business Development:

• Execute the sales plan and strategy for the branch to achieve and exceed the assigned sales targets and objectives.

• Monitor and supervise the achievement of the sales plan by the branch team leaders and medical representatives.

• Monitor and supervise the coverage plan to ensure optimal market penetration and efficient territory management as directed by sales management.

• Identify and target new key accounts and potential clients to expand the company's market share within the branch territory.

2. Financial Management & Control:

• Monitor, follow up, and ensure the collection and payment of open invoices within the month of sale.

• Actively manage and follow up on client debtors, including resolving bounced cheque issues.

• Monitor and control branch expenses by reviewing them with the assigned team leaders and supervisors.

3. Team Leadership & Communication:

• Clearly communicate all instructions from upper management (e.g., regarding pricing, bonuses, quotas, returns) to the branch's team leaders, supervisors, and medical representatives.

• Conduct random checks with representatives to ensure information has been received and understood clearly.

• Foster and coordinate cooperation between the suppliers' scientific offices and the branch's sales team to enhance product knowledge and sales effectiveness.

4. Operations & Customer Relationship Management:

• Follow up on slow-moving and obsolete stock (dead stock) and work on liquidating it in coordination with upper management requests.

• Conduct random communication with a sample of customers to measure their satisfaction with the interaction and service provided by supervisors and sales/distribution representatives, and the speed of request execution.

• Conduct field visits to key clients to assess the validity of their credit limits and the strength of the business relationship.

5. Field Presence & Monitoring:

• Be physically present at one of the assigned branches on a daily basis throughout the week, as coordinated with the Sales Director based on business requirements.

• Conduct regular field visits with the sales team to coach them and monitor market conditions firsthand.

Qualifications and Experience:

• Bachelor’s degree in pharmacy, Business Administration, or a related field. A degree in Pharmacy is highly preferred.

• Minimum of 8-10 years of experience in pharmaceutical sales and management, with at least 5 years in a direct line management role (e.g., Area Manager, Branch Manager).

• Proven track record of achieving sales targets and managing a branch's P&L.

• Strong existing relationships with key pharmacies, distributors, and healthcare professionals in the assigned territory is a major plus.

Required Skills:

• Exceptional leadership and people management skills.

• Strong financial acumen and analytical skills.

• Outstanding communication, negotiation, and interpersonal skills. (Fluent in Arabic & English)

• Results-oriented with a proactive and problem-solving attitude.

• High level of integrity and ethical standards.

• Proficiency in MS Office (especially Excel) and CRM software.

Job Type: Full-time