In 1978, the original company was created – then “Junction Hardware”. The store evolved and grew from there, rebranding to Scott's Hill Hardware and Supply company in 1997. The store continued to move with its owners until, in 2005, we moved into a new 10,000 square foot building. As the story continues throughout the years, our customer service and satisfaction has always been #1. With timely delivery of materials, knowledgeable customer service, and competitive pricing we service all our customer’s residential, commercial, and Industrial needs through a traditional Mom & Pop hardware store!
Scott’s Hill Hardware, a member of the Hahn Group, is looking for a full-time Branch Manager for their Raleigh location. We are seeking a dynamic and reliable individual to manage the day-to-day operations of our Raleigh branch.
Competitive Hourly Rate, Full Medical Benefits, 401K Match, and PTO Package
Job Summary and Overview:
The Branch Manager shall be responsible for the daily planning and directing of resources within the branch to reach assigned sales, profitability, and operational goals. This includes profit and loss responsibility as it relates to branch performance. The Manager is responsible for obtaining from the assigned territory, the Company's share of the market for each of the product lines represented. This is accomplished in accordance with the over-all company policies and objectives and at established prices and margins. The Manager will make recommendations that directly impact inventory and stocking strategies. The Manager is responsible for identifying and implementing the training needs of the branch. This requires the local Manager to understand the basic responsibilities of each employee within the local branch. The Manager is responsible for implementing effective processes aimed at maintaining the inventory integrity and customer service goals established for the branch and is responsible for the planning and directing of all warehouse activities including receiving, receiving inspection, stocking, shipping, delivery, and value-add operations. The recommendations and decisions made by this person will have organization-wide impact.
Principal Duties and Responsibilities:
General Management:
- Daily management of all employees within the branch
- Troubleshooting P21, network, and Procedural Issues
- Reporting of Insurance Related Incidents
- Management of Customer Service Issues – shipping and receiving, sales department, deliveries, etc.
- Delivery - Schedules and Plans the delivery of material to customer locations throughout the region
Inventory:
- Utilizing available resources to maintain an accurate and complete inventory
- Daily Management of the Min by Customer Report
- Management of Inventory Turns
- Work to eliminate redundant Items-on-the-fly
- Review specific vendors when a product manager makes a visit to the branch
Requirements:
- Requires a working knowledge of the industrial supply business.
- Possess excellent organizational skills.
- Possess excellent verbal and written communication skills.
- Well versed in problem solving techniques.
- Ability to effectively communicate with management and peers.
- Budget development and cost management abilities.
- Administrative skills including record keeping and report structure.
- Material planning and scheduling techniques.
- Material inspection and evaluation methods and procedures.
- Ability to work directly with hourly employees and maintain a productive employee involvement environment.
- Professional appearance and manner.
- Able to provide coaching and leadership
- Demonstrate enthusiasm, teamwork, creativity, and will work to create and maintain a climate conducive to an effective and efficient operation
Scott's Hill Hardware is an Equal Opportunity Employer. Scott's Hill Hardware does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.