Branch Manager

Job Summary

We are looking for an experienced Branch Manager to oversee the daily operations of our wellness and lifestyle clinic. The ideal candidate will manage staff, ensure smooth client experience, support business growth, and maintain operational standards at the branch level.

Key Responsibilities

• Manage day-to-day branch operations to ensure smooth functioning
• Supervise front office, consultants, therapists, and support staff
• Ensure high standards of customer service and client satisfaction
• Coordinate appointment scheduling, client follow-ups, and workflow
• Support the team in achieving monthly targets and branch goals
• Handle basic reporting, attendance, and performance tracking
• Ensure cleanliness, hygiene, and discipline within the clinic
• Resolve client concerns in a professional and timely manner
• Coordinate with head office regarding operations and compliance
• Maintain proper documentation, records, and inventory tracking

Requirements & Qualifications

• Bachelor’s degree in any discipline (MBA preferred but not mandatory)
• 2–5 years of experience in branch management, retail, hospitality, or service industry
• Strong communication and people-management skills
• Basic knowledge of operations, customer handling, and reporting
• Ability to manage teams and multitask effectively
• Comfortable working with targets and performance metrics

Job Type: Full-time

Pay: ₹35,000.00 - ₹55,000.00 per month

Benefits:

• Flexible schedule

Application Question(s):

• Experienced In Hair & Skin clinic

Experience:

• total work: 1 year (Required)

Work Location: In person