Branch Manager

Branch Manager – Hajj & Umrah Travel Agency (Responsibilities)

• Oversee daily operations of the branch, ensuring smooth handling of Hajj and Umrah travel services
• Manage customer inquiries and provide accurate guidance on packages, visa processes, and travel requirements
• Supervise and support staff, including sales agents and customer service representatives
• Achieve branch sales targets and develop strategies to increase bookings
• Maintain strong relationships with clients, ensuring high levels of customer satisfaction
• Coordinate with airlines, hotels, transport providers, and partners in Makkah and Madinah
• Ensure compliance with government regulations and travel policies related to Hajj and Umrah
• Handle documentation processes including visa applications and travel itineraries
• Monitor financial performance, manage budgets, and control branch expenses
• Resolve customer complaints and handle any travel-related issues efficiently
• Train staff on updated Hajj & Umrah procedures, packages, and customer service standards
• Maintain proper records of bookings, payments, and customer data
• Promote company services through marketing campaigns and local outreach
• Send Cv:03108132948
• Emai at : masaratgroup9@gmail.com

Pay: From Rs50,000.00 per month

Experience:

• Same field: 2 years (Preferred)

Work Location: In person