Branch Manager- Aesthetic Clinic

Role Description

This is a full-time on-site role for a Sales Consultant at a Skin, Hair & Aesthetic Clinic located in OMR, Chennai. The Sales Consultant will be responsible for patient counselling, treatment plan explanation, lead conversion, and revenue generation while ensuring an ethical and high-quality patient experience.

Key Responsibilities:

• Understand patient concerns related to skin, hair, and aesthetic treatments
• Counsel patients on treatment options such as laser, GFC/PRP, peels, acne, pigmentation, hair regrowth, body contouring, etc.
• Explain doctor-recommended treatment plans, packages, session counts, pricing, offers, and payment/EMI options
• Convert walk-in patients, inquiries, and doctor consultations into paid treatments
• Handle leads from calls, WhatsApp, website, social media, and referrals
• Maintain regular follow-ups with new inquiries, pending decisions, missed appointments, and package renewals
• Coordinate with doctors and clinic staff to ensure smooth patient handover and treatment flow
• Maintain accurate patient records, consultation details, payments, and follow-ups in CRM/software
• Ensure timely payment collection and support billing processes
• Build strong patient relationships, address concerns professionally, and encourage retention and referrals
• Submit daily and weekly reports on leads, conversions, revenue, and follow-ups
• Follow clinic SOPs, ethical standards, and medical guidelines strictly
• Work as a good team player to support overall clinic operations

Qualifications:

• Any graduate
• Excellent fluency in English
• Proficient in English and Tamil
• Prior experience in sales, counselling, or healthcare/aesthetic clinics preferred
• Experience in skin, hair, or aesthetic clinics will be an added advantage
• Excellent communication, interpersonal, and negotiation skills

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person