Branch Manager / Loan Officer

Why Join First Federal?

First Federal has been recognized nationally as Best Community Bank to Work For in 2021 by the ICBA and #1 “Best Bank to Work For” in 2013 by American Banker, along with being named "Best Place to Work in Mississippi" by Mississippi Business Journal. First Federal is a leader in mortgage lending for the gulf coast, providing unmatched service on mortgage loans and deposit accounts since 1955. Our deposit accounts and services are convenient and sophisticated, helping our customers make the most of their money. This banking position earns a competitive wage depending on education and experience. We provide excellent Health Benefits, including Medical, Dental, Vision, and Life for full-time employees, along with generous Personal Paid Time Off, Paid Holidays and a 401(k) after 90 days.

Full Job Description

First Federal Savings and Loan is seeking a motivated and community-focused Branch Manager / Loan Officer to lead our Moss Point location. This position offers an excellent opportunity for a driven professional who is passionate about banking, lending, and building strong customer relationships while actively engaging in the local community.

The ideal candidate will be responsible for overseeing daily branch operations, driving loan production, delivering exceptional customer service, and promoting the Bank’s products and services.

Job Purpose

The Branch Manager / Loan Officer is responsible for managing all aspects of branch operations, lending activities, customer service, and business development. This role ensures compliance with bank policies and regulatory requirements while fostering a positive, team-oriented environment and growing the Bank’s presence within the community.

Duties and Responsibilities

• Oversee daily branch operations, including teller functions, cash handling, and transaction processing

• Ensure compliance with all bank policies, procedures, and regulatory requirements

• Originate, process, and close consumer and real estate loans

• Develop and maintain strong customer relationships to promote loan and deposit growth

• Actively participate in community involvement to enhance the Bank’s visibility

• Provide leadership, coaching, and support to branch staff

• Deliver a high level of customer service and ensure a positive customer experience

• Identify cross-selling opportunities for bank products and services

• Handle customer problem resolution in a timely and professional manner

• Maintain knowledge of current lending products, rates, and market conditions

• Lead by example in professionalism, teamwork, and customer engagement

• Perform other duties as assigned to support the Bank’s goals and objectives

Qualifications

• Preferred banking experience, with prior leadership or supervisory experience a plus

• Preferred Associate’s degree in Business, Finance, or a related field (or equivalent experience)

• Preferred Loan officer experience with knowledge of consumer and mortgage lending

• Cash handling and operational experience

• Excellent customer service and communication skills

• Ability to work independently while managing multiple responsibilities

• Strong organizational, problem-solving, and leadership skills

• Proficient in Microsoft Office and general banking systems

• Self-motivated with a strong desire to grow business and serve the community

Preferred Attributes

• Active involvement in, or a desire to be involved in, the local community

• Strong relationship-building and networking skills

• Team-focused attitude with a commitment to a positive workplace culture

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected under applicable law

Work Location: In person