Brand Experience Office Manager

Are you a service-oriented professional with a friendly, flexible, and positive attitude, and a passion for contributing to a productive work environment?

DAHLIN is seeking a highly organized and proactive Brand Experience / Office Manager to join our Bellevue, WA office. This role oversees office operations and supports firm leadership to foster a brand-centric culture that delivers exceptional experiences for clients, employees, and visitors. As part of the Operations Team, you will collaborate closely with administrative staff, Marketing, HR, IT, Accounting, and technical leadership firmwide.

This role requires team members to work in the office 5 days per week, Monday-Friday.
Interested? If so, please read through this entire posting and follow instructions to apply. Please note – your attention to this is an important part of how we evaluate our candidates.

WHAT YOU WILL DO:

Client Experience

• Support local Principals/Directors with client development, including identifying new leads and tracking opportunities in the CRM.
• Assist leadership in client outreach and relationship-building using tools like LinkedIn and IMS.
• Help implement client engagement plans and maintain empathy maps created with Marketing.
• Schedule and prepare client meetings; occasionally attend networking or client events.

Employee Experience

• Coordinate with Principals/Directors and project managers on commitments and responsibilities.
• Manage travel arrangements, expense reports, and administrative support with attention to detail.
• Partner with HR on interviews, onboarding, staff reviews, and employee separations.
• Welcome new employees, set up workstations, and prepare welcome packages.
• Organize office events with the firm’s events team and provide backup administrative support as needed.

User Experience

• Greet visitors and ensure a welcoming office environment (M–F, 8:00 am – 5:00 pm).
• Coordinate meetings, conference calls, and events, including room setup and refreshments.
• Maintain a professional office environment aligned with DAHLIN’s brand standards.
• Process incoming/outgoing mail and track office/kitchen supplies.
• Serve as primary contact for property management issues, including maintenance and repairs.

WHAT YOU WILL BRING:

• Professional demeanor and ability to positively represent DAHLIN.
• Advanced proficiency in Microsoft Office; experience with Vantagepoint or CRM software a plus.
• Excellent written and verbal communication, organizational, and problem-solving skills.
• Strong leadership and interpersonal skills; able to build and maintain effective relationships.
• High attention to detail, initiative, and ability to manage tasks from start to finish.
• Demonstrated integrity and ability to handle confidential matters discreetly.
• Experience with office equipment operation and maintenance.

YOUR QUALIFICATIONS:

• Bachelor’s degree with 5+ years of relevant experience, or equivalent combination of education and experience.
• Prior experience supporting executives in mid- to large-sized companies.
• Experience in creative or professional services environments supporting multiple leaders.
• Architecture, Engineering, or Construction firm experience is a plus.
• Commitment to professional growth.
• Must be legally authorized to work for any employer in the United States without any restrictions. Please note that visa sponsorship is not offered for this position.

We offer a competitive compensation package based on experience and qualifications. Excellent benefits include medical, dental, and vision coverage. We also offer the opportunity to participate in a pre-tax Flexible Spending plan, Employee Stock Ownership Plan, and 401k.

Salary range: $ 75,000 to $82,500 depending on qualifications. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

DAHLIN is a diverse, award-winning architecture, planning, and interiors firm practice with offices located throughout the Western United States. We offer more than 45 years of experience building communities where we live and work, driven by the vision of creating places that promote human fulfillment and well-being. This same Passion for Place® starts with our own working environment—a positive community where people thrive. Please visit our website (www.dahlingroup.com) to learn more.

How to Apply: Please include a cover letter with your resume (PDF or Word/5MB max) that tells us why you are our ideal candidate and why you want to our work for our firm. Inquiries that do not follow these instructions may not be considered.

One last note. . .Real people review every application, so we regret that due to the large volume of inquiries, we are unable to accept phone calls regarding the status of applications. We'll be sure to contact you if we need more information. Apply now!

As an Equal Opportunity Employer, we are committed to welcoming and supporting a diverse community of professionals. As such, women and people of color are especially encouraged to apply. Our firm participates in E-Verify.

DAHLIN is committed to integrity in hiring. Please click here for an important notice on Recruitment Fraud.

DAHLIN values your privacy. Please click here for additional information.

We do not accept resumes from recruiters, placement agencies, or other staffing vendors who have not signed an agreement with us. Unsolicited resumes will be ineligible for referral fees.

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