Breakfast/Front Desk (1st Shift)

This position requires availability Friday through Sunday, with additional days a plus. Pay will be discussed during the interview. This is a single role that involves cross-training in both Breakfast and Front Desk duties.

Must be available between the hours of 5pm and 3pm. Housing and Transportation NOT provided.

Job Summary

Be part of our lively team as a Breakfast/Front Desk Associate on the first shift, where your friendly energy and hospitality will set the tone for each guest’s stay. In this role, you’ll be the welcoming face of the hotel, serving guests during breakfast and handling front desk operations. Your enthusiasm will help create memorable experiences, making every guest feel valued from the moment they arrive. This paid role is a great opportunity to build your hospitality skills in a fun, guest-focused environment.

Duties

• Greet guests warmly upon arrival and assist with check-in/check-out procedures efficiently
• Manage multi-line phone systems to handle reservations, inquiries, and guest requests with professionalism
• Provide outstanding customer service by addressing guest needs promptly and courteously
• Serve breakfast buffet or assist in breakfast service areas, ensuring cleanliness and presentation standards are maintained
• Handle guest relations by resolving issues quickly and ensuring a positive experience
• Maintain accurate front desk records, including reservations, billing, and guest information
• Support hotel operations by coordinating with housekeeping and maintenance teams as needed to ensure smooth daily functioning

Experience

• Previous experience with FOSSE is preferred.
• Strong customer service skills with a friendly, energetic demeanor
• Multilingual or bilingual abilities are highly desirable to serve our diverse guest base effectively
• Knowledge of hospitality management practices and hotel experience is a plus
• Familiarity with multi-line phone systems and phone etiquette is beneficial
• Experience in guest services, resort environments, or night audit functions will enhance your ability to excel in this role
• Excellent communication skills and a proactive attitude are essential for success in this lively setting

Job Types: Full-time, Part-time

Expected hours: 20 – 40 per week

Work Location: In person