Business Analysis Analyst (Lead)

Desired Candidate Profile

The core objectives of the role are:

• Provide business analysis expertise for projects
• Preparing FSDs (Functional Specification Documents)/Business Requirement Documents.
• Assist the sales team with preparing industry-standard proposals for submission to customers
• The investigation, evaluation, and identification of key success factors to meet prospects’ needs and assist the sales team in converting opportunities into sales

Job Description

• Responsible for the timely and competent analysis of business goals, objectives, and needs of the customers
• Develops and maintains a thorough understanding of the needs of the customer from the business perspective
• Serve as a liaison between the business user groups and the project team by assisting the customer in identifying, understanding, and documenting their business needs
• Works closely with clients and with other system groups to capture business requirements and see them through the implementation
• Interview business users to gather business wants and needs and translate them into business and/or technical requirements
• Work with the project team to map existing processes, identify gaps and propose solutions
• Assist and guide customers on gap analysis and define customizations where needed in collaboration with the customer and technical team
• Advise customers on best practices and make recommendations and changes to improve and support business systems and activities.
• Create scope as well as functional and technical specification documents as part of the SDLC (Software Development Life Cycle)
• Verify that the technical solution meets the customer's business requirements throughout the project lifecycle
• Interact with the business users to define solutions and elaborate requirements
• Detail requirements in use cases and related artifacts.
• Participate in the development of artifacts such as Use Case Models, Use Cases, Activity Diagrams (or Workflow Models), and Supplemental Specifications.
• Collaborate with system analysts, software engineers/ architects, and the customer to develop both high-level and detailed application models that meet the business needs
• Translate the business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level.
• Work with technical resources to ensure accurate translation of specifications into a workable application
• Plan and design business processes
• Document business rules
• Present results of business analyses to customer and management
• Identify and resolve business issues
• Utilize systems and data to resolve business issues most effectively and productively.
• Create user acceptance test plans and acceptance criteria working with the business sponsor
• Work with business users on a day-to-day basis.
• Provide information to support business decisions and develop business-critical measurements
• Coordinate User Acceptance Testing (UAT) activities
• Provide user training. Play a key role in the training of customer and technical support personnel.
• Document Change and Enhancement requests related to signed-off base business requirements

Experience

• 8-10 years of experience in Business Analysis
• Interact with current and potential customers to understand and gather their Business and Technical requirements.
• Proven experience as a business systems analyst in a large company working on complex and mission-critical systems
• Experience developing business processes and recommending solutions
• Experience in business and systems analysis
• Business requirements gathering and documentation writing experience.
• Experience with using MS Office Suite (Word, Excel, PowerPoint, Visio) and Rational Suite (Requisite Pro, ClearQuest, ClearCase); Knowledge of Rational Unified Process (RUP)
• Experience creating UML Use Case Diagrams
• Experience with Training and Technical writing
• Experience in leading JAD (Joint Application Development) sessions
• Experience with any AI/GenAI tools for user story generation, Mermaid diagrams
• Experience in conducting demos, workshops with business and technical stakeholders