Business Analyst

Job Description:

Key Responsibilities

• Candidate should have excellent knowledge of BRD, FRD and SRS Documents.
• Experience with JIRA, Agile, and Scrum.
• Candidate should have excellent communication skills.
• Candidate must have experience in client communication.
• Experience in creating requirements for technologies such as ERP, eCommerce, or CRM.

Requirements

• Excellent verbal and written communication skills.
• A proactive team player with a problem-solving mindset.
• Excellent organizational skills.
• Experience with JIRA, Agile methodologies, and Scrum practices.
• Maintain records of the conversations with the customer and analyze the data.
• Handling customer queries on Chat and E-mails.

Job Types: Full-time, Permanent

Work Location: In person