Objective:

Key Responsibilities:

• Conduct competitor and industry research across domains (medical, insurance, automotive, etc.).
• Analyse websites and identify useful features to improve client projects.
• Prepare clear insights, comparison reports, and enhancement suggestions.
• Maintain regular, positive communication with clients for relationship-building (non-technical updates).
• Collaborate with the IT team to support requirement gathering and project planning.

Required Skills:

• Fluent English-speaking and communication skills.
• Strong analytical and research abilities.
• Ability to study and understand websites across multiple industries.
• Basic understanding of IT, digital platforms, and technical concepts.

Preferred Skills:

• Experience in market/competitor research or business analysis.
• Ability to create structured reports and feature recommendations.

KPIs:

• Quality of research and insights provided.
• Number of actionable feature recommendations.
• Improvement in client communication and engagement.
• Timely delivery of reports and suggestions.