Job Description:
Key Responsibilities
- Candidate should have excellent knowledge of BRD, FRD and SRS Documents.
- Experience with JIRA, Agile, and Scrum.
- Candidate should have excellent communication skills.
- Candidate must have experience in client communication.
- Experience in creating requirements for technologies such as ERP, eCommerce, or CRM.
Requirements
- Excellent verbal and written communication skills.
- A proactive team player with a problem-solving mindset.
- Excellent organizational skills.
- Experience with JIRA, Agile methodologies, and Scrum practices.
- Maintain records of the conversations with the customer and analyze the data.
- Handling customer queries on Chat and E-mails.
Job Types: Full-time, Permanent
Work Location: In person
Job Type: Full-time
Work Location: In person