Business Analyst

Job Title: Business Analyst

Location: Hyderabad

ORGANIZATIONAL POSITION

The Business Analyst eCommerce is responsible for the coordination and completion of business cases on time, with defined solution-oriented changes, scope and budget to improve our eCommerce domain's overall efficiency, including process optimization, cost reduction, identifying business opportunities. He/She operates within the Commercial Department, which includes teams such as marketing, content, b2b, sales channels, CS.

PURPOSE OF THE JOB

• Make changes in the eCommerce department, translated into business cases
• Research, analyze and prepare business cases for initial projects.
• Conduct market-research in available tools if a new feature is desired and/or how competitors do this
• Identify business solutions by being aware of existing eCommerce technology platforms and emerging technologies to determine potential outcomes to achieve through current applications and new offerings.
• Develop innovative solutions for operational and strategic changes
• Be proficient in inventing processes or systems needed to implement changes.
• Work with colleagues and stakeholders to gain an in-depth understanding of critical business requirements
• Strong communication and interpersonal skills to interact with senior-level management regarding the implementation of changes. Sound knowledge and expertise in evaluating the implications of changes. Competence in writing reports and making presentations to highlight the effect of changes to make.
• Align and inform stakeholders on new ideas and business cases
• Forecast impact and share regular reports on new solutions and business cases
• Performs critical and efficient assessments on all projects in Ecommerce
• Align with Product Owners on development resources needed for each solution
• Be capable of assessing inputs from stakeholders, analyzing a situation, and selecting the right plan of action.
• Plan the scope of a project and directing a workforce, to forecasting budgets and managing change requests.
• Conducting tests, surveys, and workshops

EDUCATION AND EXPERIENCE REQUIREMENTS

• Minimum 4 to 10 years of relevant work experience
• Able to show track-record in change management in an agile company
• Ability to quickly learn and work with the new systems and software
• Fluent in English

COMPETENCIES

The ideal candidate is someone with an interest in problem-solving, strategic planning, and improving business processes and systems. He/She can work on multiple different business cases, collaborate with cross-functional teams, and has a direct impact on the success of our Commercial Department. He/She is a multitasker, having an interdisciplinary role by collaborating with high-level with management, as well as can focus on details to define business cases. He/She should feel comfortable working independently with minimal supervision in a fast-paced digital/e-commerce environment. In this position, he/she will be part of the Commercial department and be responsible for a subset of business cases that contribute directly to the company goals.

SKILLS

• Teamwork

• Data analysis skills

• Problem-solving skills

• Knowledge of business analysis process

• Communication skills

• Report making

• Technical skills

• Analytical skills

• Decision-making capabilities

• Managerial skills