Business Analyst

• Understand Business Needs & Gather Requirements:
• Engage with stakeholders to identify, gather, and document detailed business requirements and user stories.
• Analyse existing business processes, workflows, and data to identify gaps and improvement opportunities.
• Prioritize requirements and ensure alignment with business goals.
• Process Analysis & Improvement:
• Evaluate current systems and processes to detect inefficiencies.
• Develop optimized workflows and align processes with business strategies.
• Use tools like flowcharts to document processes and suggest automation or other improvement strategies.
• Future State Planning & Technology Scouting:
• Research and evaluate emerging technologies and industry trends (e.g., AI, RPA, cloud, IoT, blockchain).
• Conduct feasibility studies and impact assessments for new technologies.
• Recommend technology solutions aligned with business goals.
• Implement Business Solutions:
• Design and implement effective business systems and process solutions.
• Collaborate with cross-functional teams to ensure successful solution deployment.
• Monitor implementation to ensure it meets business needs.
• Project Management & Testing:
• Oversee end-to-end project execution including planning, scheduling, and stakeholder communication.
• Develop test plans, perform UAT, integration, and regression testing.
• Document and track issues and ensure quality assurance throughout the project lifecycle.
• Reporting & Market Research:
• Create and maintain detailed reports, dashboards, and performance insights.
• Conduct market research to analyse trends and assess competitive landscapes.
• Present findings to support strategic business decisions.

• Strong analytical, problem-solving, and critical-thinking abilities with hands-on experience in business analysis.
• Proficient in data analysis and visualization tools such as Excel, Tableau, Power BI, along with documentation tools like Visio and PowerPoint.
• Solid understanding of business analysis methodologies (SWOT, BPMN, Agile) and SDLC processes.
• Experience in business process modeling, requirement gathering, and documentation.
• Excellent verbal and written communication skills, capable of engaging both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional and technical teams.
• Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.
• 2+ years of experience in a Business Analyst or similar role; exposure to IT systems and data analytics is a plus.

Required Skills