Business Analyst

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Major responsibilities –
• Conduct secondary research and reports of different kinds.
• Perform functionality validation of the solution and check whether all functionalities are successfully implemented.
• Communicate regularly with business users and technical staff to ensure issues (if any) are resolved in a timely manner.
• Learn the internal business applications, their structure, functionality and technology in detail
• Assist in training procedures and documentation for end users.
• Effectively interact with other members of the team.
• Other duties as assigned.
Necessary Skills –
• Ability to multitask by working with multiple initiatives
• Social media and tech-savvy
• Able to interact with IT and business customers to elicit requirements
• Able to do impact and gap analysis
• Excellent written and verbal communication skills to ensure the highest level of customer satisfaction
• Strong attention to detail
• Logical mind with keen analytical skills
• Clear and concise communicator, in both written and verbal
• Organized and efficient with dedication and hard work
• Ability to respond well under pressure
• Strong interpersonal skills.
• Experience as a Business Analyst or Analyst will be an added advantage
• Geo-political acumen would be a good to have

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