Business Analyst

Role Summary: We are looking for a Business Analyst to understand client business processes and translate them into effective solutions. The role involves requirement gathering, solution mapping, and coordination with the implementation team.

Key Responsibilities:

• Gather and analyze client requirements.
• Prepare BRD / FRD and process flows.
• Map business needs to applications.
• Coordinate with developers for implementation.
• Support UAT, client demos, and go-live.
• Maintain functional documentation and user training.
• Track project progress, risks, and dependencies; provide regular updates to clients.

Required Skills:

• Strong business process understanding.
• Minimum 2+ years of experience required
• Hands-on experience with Zoho(preferred).
• Exposure to other Zoho apps is a plus.
• Excellent communication and documentation skills.
• Strong analytical, documentation, and communication skills..
• Familiarity with project management tools and practices.

Qualification:

• Graduate in Business / IT / Engineering.
• Zoho certification preferred.

Why Apply?
Opportunity to work with clients, drive business solutions, and gain hands-on Zoho experience while growing your analytical and project management skills.

Job Type: Full-time

Work Location: In person