Business Analyst

Description:

The Business Analyst transforms complex business data into clear, actionable insights. The individual in this role will dive deeply into financial, quality, warranty, logistics, and customer support datasets to uncover trends, diagnose performance issues, and recommend improvements that drive operational excellence and strategic decision-making. This role is ideal for someone who thrives on solving multifaceted business problems, enjoys collaborating across departments, and can translate complex datasets into compelling stories that influence leaders.

ESSENTIAL FUNCTIONS

Data Analysis & Insight Generation

• Analyzes large, diverse datasets including financial, quality, warranty, logistics, and customer support data
• Identifies patterns, root causes, risks, and opportunities across business functions
• Develops dashboards, reports, and models that highlight performance trends and KPIs
• Ensures data accuracy, consistency, and integrity across sources

Business Performance Evaluation

• Evaluates end-to-end business process effectiveness using data to identify inefficiencies and improvement opportunities
• Conducts cost-benefit, ROI, and impact analyses to support strategic initiatives
• Benchmarks internal performance against industry standards and historical trends

Recommendations & Strategic Support

• Produces clear, concise analysis summaries with data-driven recommendations for operational, financial, and customer experience improvements
• Presents findings to senior leadership and cross-functional teams in a compelling, actionable format
• Partners with stakeholders to prioritize initiatives and support implementation planning

Cross-functional Collaboration

• Works closely with Finance, Operations, Quality, Supply Chain, Customer Support, and IT teams
• Serves as a trusted advisor by translating business needs into analytical requirements
• Supports continuous improvement efforts through data-backed insights

Requirements:

• Bachelor’s degree in Business, Finance, Data Analytics, Engineering, or related field
• Experience in manufacturing, logistics, or product-driven environments preferred
• 3 - 5+ years of experience in business analysis, data analytics, or a similar role
• Strong proficiency in analytical and visualization tools (e.g., Excel, SQL, Power BI, Tableau)
• Familiarity with statistical analysis techniques and predictive modeling
• Strong storytelling skills - able to turn data into persuasive narratives
• Demonstrated ability to interpret complex datasets and communicate insights clearly
• Experience working with financial, operational, and / or customer-related data
• Ability to effectively facilitate discussions and influence without authority in a team environment
• Ability to communicate effectively, orally and in writing
• Ability to adapt quickly to changes in goals and objectives
• Experience in fast-paced, high SKU-count environments preferred