Business Analyst

Position Summary:

Reporting to the Director of Data Systems & Insights, the Business Analyst supports organizational decision-making by delivering accurate reporting, dashboards, and data analysis under general supervision. This role partners with departments to gather requirements, analyze trends, and provide actionable insights that improve operational effectiveness and fundraising performance.

Key Responsibilities

• Collaborate with stakeholders to gather business requirements and translate them into analytical solutions under Director guidance.
• Build, maintain, and enhance dashboards and recurring reports tracking key departmental metrics.
• Analyze data from CRM, fundraising, marketing, finance, and operational systems to identify trends and performance insights.
• Support the development and refinement of KPIs in partnership with leadership.
• Present findings in clear, concise formats tailored to business users.
• Assist in identifying opportunities to improve efficiency and revenue performance through data analysis.
• Work closely with data engineers and technical teams to ensure data accuracy and report usability.
• Support data governance efforts by following established reporting standards and definitions.
• Provide training and support to increase adoption of dashboards and reporting tools.

Scope & Supervision

This role operates under general supervision. Analytical priorities and strategic initiatives are determined in collaboration with the Director. The Business Analyst executes assigned projects and contributes to broader initiatives while escalating complex or enterprise-wide decisions as appropriate.

Core Competencies:

• Spiritual Leadership: Demonstrates a Christ-centered approach to work and relationships.
• Teamwork: Builds positive and supportive relationships within the ministry, including employees, partners, and the community.
• Integrity: Maintains a high standard of ethical and moral conduct.

Qualifications and Experience:

Required

• 2–4 years of experience in business analysis, data analysis, or a related role
• Strong analytical skills with experience working with structured datasets
• Proficiency in Excel and BI tools (Power BI, Tableau, Looker, or similar)
• Basic to intermediate SQL skills or experience working with data engineers
• Ability to translate data findings into clear insights and practical recommendations
• Strong written and verbal communication skills
• Experience gathering business requirements and supporting translation of business needs into analytical solutions
• Ability to present findings clearly to business stakeholders

Preferred

• Experience in nonprofit, fundraising, media, or marketing analytics environments
• Familiarity with CRM systems and common business software platforms
• Exposure to advanced analytics or AI initiatives in a supporting role
• Understanding of data governance concepts and reporting best practices

Key Attributes

• Mission-driven with a passion for supporting ministry impact through data
• Strong communicator who can engage both technical teams and business leaders
• Curious, detail-oriented, and results-focused
• Comfortable working across multiple departments and priorities
• Strategic thinker with a practical, execution-oriented mindset

Working for Turning Point – What to Expect:

Turning Point for God is committed to creating a dynamic culture that reflects our traditional Christian values and supports our employees' God-given and unique abilities and skills. Our organization hires employees who share our Christian values and hold to beliefs that are not in conflict with Turning Point's Employee Statement of Faith.

Other:

• Position is exempt, full-time at Turning Point International Headquarters in Lakeside, CA
• Office hours are Monday – Friday 8:00 am – 5:00 pm.
• The expected salary for this position is $75,000 to $90,000. The actual compensation offered will depend on a variety of factors, including qualifications, experience, skills, and location. In addition to base salary, we offer a comprehensive benefits package.
• Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world

Benefits:

• Generous medical, dental and vision insurance, with voluntary supplemental plans
• Health Savings Account (HSA) option
• Company-sponsored long-term disability insurance and short-term (outside of CA)
• Company-sponsored life Insurance
• 403(b) retirement savings plan with employer contribution
• Eleven paid holidays
• Accrued vacation and sick time
• Yearly paid time off