Business Analyst

We're hiring a Business Analyst to bridge the gap between business needs and technical solutions. You'll work closely with stakeholders, leadership, and technical teams to gather requirements, analyze processes, and translate business goals into actionable plans that drive efficiency, growth, and smarter decision-making.

Key Responsibilities

• Gather, document, and analyze business requirements from stakeholders across departments
• Translate business needs into clear specifications for product, engineering, and operations teams
• Map current and future-state workflows — identify gaps, bottlenecks, and improvement opportunities
• Conduct process analysis and recommend optimizations to improve efficiency and reduce cost
• Work with data — pull, analyze, and present insights using SQL, Excel, or BI tools
• Create dashboards, reports, and presentations for leadership and stakeholders
• Support project management — define scope, timelines, milestones, and success metrics
• Conduct user acceptance testing (UAT) and validate that delivered solutions meet requirements
• Maintain documentation including BRDs, FRDs, user stories, process flows, and SOPs
• Act as a liaison between business stakeholders and technical/development team
  
  
  

Required Qualifications

• Bachelor's degree in Business Administration, Computer Science, Finance, Economics, or a related field
• 3+ years of experience as a Business Analyst
• Strong analytical and problem-solving skills
• Proficiency in Excel (pivot tables, VLOOKUP, data modeling) and SQL for data analysis
• Experience with requirement gathering, BRD/FRD writing, and process mapping
• Familiarity with project management tools (Jira, Asana, Trello, ClickUp, or similar)
• Excellent written and verbal communication in English
• Strong attention to detail and ability to manage multiple priorities