Business Analyst — Baths of America

Houston, TX | Full-Time | On-Site

Who We Are

Baths of America is a 21-year-old Houston luxury bath, kitchen, and outdoor products company. We carry 300+ brands across plumbing fixtures, appliances, door hardware, and cabinets — serving designers, architects, builders, and retail customers across two showrooms and a distribution center, with new locations opening soon.

We are in the middle of the most significant technology transformation in our company's history — a new ERP implementation, a PIM buildout, a custom spec book builder, and a growing e-commerce presence. This is not a maintenance role. This is a build-from-scratch opportunity.

What You Will Own

• Requirements for our ERP implementation — commissions, order entry, multi-location inventory, purchasing, and WMS
• Functional specification for our spec book builder — what it does, what it outputs, how it integrates with our ERP
• Data attribute requirements for our PIM implementation feeding both our ERP and Shopify
• Process documentation across all BOA showroom locations — creating the operating playbook for every future opening
• Staff training on new systems and processes at go-live and for every new hire thereafter
• Cross training program — ensuring no critical function at BOA lives in only one person's head

What We Are Looking For

• 5+ years as a Business Analyst, Implementation Consultant, or Operations Analyst
• Experience with at least one full ERP implementation — distribution or wholesale experience strongly preferred
• E-commerce or retail operations background — Shopify experience a plus
• Someone who asks why before they ask how — and is comfortable challenging assumptions
• Local to Houston — this role requires regular presence in our showrooms, warehouse, and distribution center
• Comfortable telling leadership when an idea is not ready to build yet — and backing it up with documentation

What We Offer

• Direct access to ownership and senior leadership — no bureaucracy, real decisions get made fast
• A clear roadmap with real projects that ship — not endless planning cycles
• The opportunity to build the operational and technology foundation of a growing multi-location business
• 21 years of momentum behind you — this is not a startup, but it is growing fast

To Apply

Send your resume and a brief note — not a cover letter — answering this one question: Tell us about an ERP or system implementation you worked on. What was your specific role and what is one thing you caught before it became an expensive problem?

REQUIREMENTS

Who We Are

Baths of America is a 21-year-old Houston luxury bath, kitchen, and outdoor products company. We carry 300+ brands across plumbing fixtures, appliances, door hardware, and cabinets — serving designers, architects, builders, and retail customers across two showrooms and a distribution center, with new locations opening soon.

We are in the middle of the most significant technology transformation in our company's history — a new ERP implementation, a PIM buildout, a custom spec book builder, and a growing e-commerce presence. This is not a maintenance role. This is a build-from-scratch opportunity.