Business Analyst

Optomi, in partnership with a leading financial technology organization, is looking for a Technical Business Analyst to join their team. The Technical Business Analyst will partner with business and technology teams to support complex business processes, issues, and projects across multiple applications and platforms. This role involves gathering and documenting requirements, supporting enhancements, coordinating cross-system solutions, and ensuring requirements remain aligned and traceable throughout the software development lifecycle. The analyst will collaborate closely with business stakeholders, engineering, architecture, QA, and technology teams to maintain a strong understanding of business processes, integrated systems, data flows, and cross-system dependencies.

What the right candidate will enjoy:

• Engaging with cross-functional teams in a collaborative and enterprise-focused environment.
• Working on strategic initiatives that impact multiple business functions, systems, and technology platforms.
• Influencing business process improvements and helping drive solutions across complex, integrated environments.
• Opportunities for professional growth and development within a dynamic financial institution.

Experience of the right candidate:

• 3–5+ years of experience in an IT environment performing business and technical analysis across multiple systems and teams.
• Strong requirements elicitation, documentation, and facilitation skills with both business and technical stakeholders.
• Experience supporting the full SDLC, including requirements gathering, analysis, testing support, QA coordination, and UAT/User Acceptance Testing.
• Experience facilitating workshops and leading requirements sessions with cross-functional teams.
• Ability to analyze end-to-end business processes, identify gaps, dependencies, and opportunities for improvement.
• Experience documenting process flows, workflow diagrams, system interactions, and cross-system integrations.
• Experience with SQL and data analysis preferred.
• Banking, financial services, consumer lending, or other regulated industry experience strongly preferred.
• Prior experience supporting JML or Identity-related initiatives in a banking environment preferred.
• Exposure to Azure DevOps, process mapping tools, and data visualization platforms such as Power BI is a plus.

Responsibilities of the right candidate:

• Facilitate definition of scope and objectives based on business needs, system impacts, and organizational priorities.
• Gather, analyze, document, and validate business and functional requirements while ensuring traceability through delivery.
• Lead requirements elicitation sessions with cross-functional stakeholders including business, engineering, architecture, QA, and technology teams.
• Support planning, coordination, and execution of business solutions aligned with organizational strategies.
• Analyze end-to-end business processes to identify risks, gaps, overlaps, dependencies, and opportunities for improvement.
• Create and maintain process flows, workflow documentation, system interaction diagrams, and data flow documentation.
• Identify and document integrations, dependencies, and cross-system impacts across multiple applications and platforms.
• Support development, QA, and UAT activities to validate that delivered solutions meet business and technical requirements.
• Communicate business needs to technical teams and translate technical solutions for business stakeholders.
• Identify risks, impacts, mitigation strategies, and recommendations to support successful project delivery.