Business Analyst

Location: Indianapolis IN (Hybrid)

Position requires a qualified applicant to provide technological analysis for system software that supports the ongoing goals and mission of Client.

Essential Duties And Responsibilities

• Understanding of agency mission, vision, goals, user groups, business processes, and workflows and how MaGIK supports client business units.
• Work at the highest level of information systems analysis while considering technical and business implications of technology applications and process improvements for current and future business environments.
• Promote the use of technical services to resolve business issues within the agency, division, or program area.
• Deliver technical business solutions while managing expectations of customers, stakeholders, peers, and management.
• Conduct daily interaction with MaGIK sub-teams including software development, quality assurance, systems support, and project management including status updates, project planning, resource planning, issue management, and information updates.
• Formulate and define systems scope and objectives through research and fact-finding combined with understanding of user needs, business systems, and industry requirements for performance improvement projects.
• Meet regularly with stakeholders and management to provide project and status updates.
• Ensure business and user needs are met with timely and accurate service. Coordinate with project managers to ensure schedules and compliance.
• Participate in development of technical standards, procedures, and policies.
• Perform related duties as assigned.
• Apply business analysis methodologies including wireframing, conceptual design, functional and non-functional requirements, user stories, traceability matrices, workflow development, and system testing documentation.
• Deep understanding of financial workflows and ability to translate complex financial operations into scalable IT system requirements and configurations.
• Advanced knowledge of Microsoft Office tools including Outlook, SharePoint, Word, Excel, Project, and Visio. Experience with Salesforce, Jira, and Axure RP is a plus.
• Expertise in full software development lifecycle including analysis, design, development, testing, code review, and production support.
• Strong understanding of QA and testing approaches.
• Experience with Agile and Waterfall methodologies and IT governance frameworks.
• Ability to quickly learn client information systems and operations.
• Strong interpersonal and organizational skills to collaborate with technical teams and client staff.
• Knowledge of quality assurance, strategic planning, and process improvement practices.
• Ability to stay current with emerging technologies relevant to client systems and provide recommendations to leadership.