Business Analyst - Banking

Role Summary

We are looking for an experienced Senior Business Analyst to contribute to large-scale transformation and modernization initiatives within the banking sector. This role will focus on translating business needs into technology-driven solutions while ensuring regulatory compliance, operational efficiency, and successful delivery of strategic programs.

The ideal candidate brings strong analytical expertise, solid exposure to banking operations, and hands-on experience managing the full business analysis lifecycle across complex financial environments.

Key Responsibilities

Business Analysis & Requirement Management

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  Lead requirement discovery activities through stakeholder discussions, workshops, and business process reviews.

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  Capture, analyze, and document business and functional requirements, including user stories and non-functional specifications.

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  Create process flows, use cases, workflow diagrams, and data mappings to support solution design.

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  Maintain end-to-end traceability of requirements throughout project delivery.

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  Ensure alignment between business objectives, regulatory expectations, and technical feasibility.

Banking Domain Knowledge

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  Apply domain expertise across areas such as Retail Banking, Corporate Banking, Payments, Digital Channels, Treasury, and Trade Finance.

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  Understand operational processes, business rules, and compliance considerations within banking environments.

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  Support adherence to UAE regulatory standards including Central Bank regulations, AML/CFT controls, KYC processes, risk governance, and reporting obligations.

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  Exposure to Lending, Cards, or Islamic Banking frameworks is considered beneficial.

Project Delivery & Solution Enablement

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  Work closely with Technology, Operations, Risk, Compliance teams, and external vendors.

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  Participate in solution design discussions and validate business alignment of proposed systems.

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  Support integration initiatives including API and middleware-based implementations.

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  Assist in SIT and UAT phases through test planning, scenario preparation, and defect tracking.

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  Contribute to deployment readiness and post-implementation assessments.

Process Improvement & Transformation

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  Analyze existing workflows to identify improvement and automation opportunities.

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  Recommend enhancements aligned with industry best practices and digital transformation goals.

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  Support initiatives involving platform upgrades, workflow automation, and system integrations.

Stakeholder & Vendor Collaboration

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  Engage cross-functional stakeholders to clarify scope, priorities, and requirements.

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  Assist with RFP/RFI preparation and vendor evaluation activities.

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  Communicate risks, dependencies, and project impacts clearly to stakeholders.

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  Facilitate collaboration and informed decision-making across teams.

Requirements

Technical Skills

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  Understanding of core banking and digital banking ecosystems.

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  Working knowledge of SQL and relational database concepts.

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  Experience with Agile collaboration tools (e.g., JIRA, Confluence, Azure DevOps).

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  Familiarity with APIs, integrations, middleware, and workflow platforms.

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  Ability to perform data analysis, reconciliation, and issue investigation.

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  Experience working within Agile and/or Waterfall delivery models.

Core Competencies

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  Strong analytical thinking and structured problem-solving ability.

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  Excellent documentation and stakeholder communication skills.

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  High attention to accuracy and quality.

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  Ability to manage multiple priorities in fast-paced environments.

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  Proactive ownership and delivery-focused mindset.

Experience Requirements

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  Minimum 8+ years of Business Analysis experience within Banking or Financial Services.

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  Expertise in at least one major banking domain (Retail, Corporate, Digital Banking, Treasury, or Payments).

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  Demonstrated experience managing end-to-end BA activities and stakeholder workshops.

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  Experience working across multi-team and vendor-driven environments.

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  Exposure to core banking transformation or large-scale system implementation programs is highly desirable.

Education & Certifications

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  Bachelor’s degree in Information Systems, Computer Science, or a related field.

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  CBAP certification is advantageous but not mandatory.

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  Agile/Scrum, PMP, or Business Process Management certifications are a plu