Role description
Strategic analysis & requirements gathering: Lead end to end collection and validation of business requirements from PSOD and NSO, ensuring clear alignment between stakeholders and IT teams.
- Stakeholder engagement & communication: Build deep understanding of business needs and translate them into actionable inputs; maintain clear, timely communication with all stakeholders.
- Gap analysis: Identify missing capabilities and functional gaps, proposing enhancements that improve client experience, compatibility, and operational efficiency.
- Solution alignment: Ensure proposed solutions meet business objectives, conform to quality standards, and comply with IT security and governance requirements.
- Implementation & performance monitoring: Oversee implementation, support QA and deployment, and continuously monitor system performance and user satisfaction to drive improvements.
- Reporting & incident management: Deliver regular project status reporting and support escalation management, conducting root cause analyses and recommending preventive measures.
- Data & analytics proficiency: Leverage Power BI and strong data analysis skills to transform operational data into actionable insights, strengthen decision making, and support continuous improvement.
Skills
Bachelor’s degree in computer science, IT, or related field with a minimum of 3 years of experience, ideally in finance.
- Proficiency in Power Apps, Power BI, SQL, and Excel for data analysis.
- Strong attention to detail and excellent communication skills
- Ability to work independently and collaboratively.
- Experience with ITIL, Agile, or similar IT frameworks.
- Bonus: Knowledge of ADB's private sector operations, CreditLens, LoanIQ, or Summit.
About RCG Global Services
At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today’s challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at
www.myridius.com and start leading the change.