Business Analyst (Post-Sales) – IT Services

Responsibilities

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  Requirements Documentation:

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  Translate business and functional requirements into detailed Software Requirements Specifications (SRS), Functional specifications, and technical documentation.

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  Document user stories, ensuring they are clear, actionable, and aligned with business objectives and technical capabilities.

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  Work closely with the client and delivery team to clarify requirements and ensure that all necessary details are captured.

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  Functional & Technical Specifications:

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  Develop and document comprehensive functional and technical specifications that outline system functionality, features, and integration points.

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  Provide in-depth technical documentation for developers, testers, and architects to ensure successful implementation.

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  Define system components, services, APIs, and integrations that will meet the project requirements.

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  User Stories & Acceptance Criteria:

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  Collaborate with stakeholders to create user stories and define acceptance criteria for each feature or functionality.

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  Ensure that user stories are clear, concise, and testable.

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  Work with delivery team to ensure user stories are implemented and tested as per the specified requirements.

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  System Architecture & Design:

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  Define system architecture, ensuring it aligns with client needs and technical requirements.

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  Outline system components, data flow, and integration points.

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  Document overall system architecture, including diagrams, flowcharts, and technical design documents.

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  API & Service Documentation:

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  Define and document API specifications, including endpoints, request/response formats, error handling, and integration requirements.

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  Work closely with delivery teams to ensure that APIs and services meet functional and technical specifications.

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  Ensure that all technical documentation related to APIs and services is clear, comprehensive, and accessible.

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  Test Cases & Quality Assurance:

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  Develop detailed test cases based on functional and technical specifications.

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  Ensure test cases align with user stories and acceptance criteria to verify system functionality.

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  Identifying potential issues or gaps in functionality.

Requirements

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  Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field.

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  3-5 years of experience as a Technical Business Analyst or in a similar role, preferably in the software development or IT consulting industry.

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  Experience in writing detailed Software Requirements Specifications (SRS), functional specifications, technical documentation, and user stories.

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  Strong understanding of system architecture, APIs, services, and integrations.

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  Experience in developing detailed test cases.

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  Familiarity with software development life cycles (SDLC), including Agile, Scrum, and Waterfall methodologies.

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  Strong analytical, problem-solving, and communication skills.

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  Ability to collaborate effectively with both technical and non-technical stakeholders.

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  Experience using tools like Word & Excel.

Preferred Skills:

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  Experience with API documentation and integration design.

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  Familiarity with cloud-based systems, microservices architecture, and distributed systems.

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  Knowledge of databases, data flow, and system architecture best practices.

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  Experience working with tools like Swagger, Postman, or similar API documentation tools.

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  Familiarity with project management tools such as JIRA, Trello, or similar.

Why Join Us?

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  Competitive salary and benefits package.

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  Opportunity to work on innovative and cutting-edge technology projects.

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  Collaborative, dynamic, and supportive work environment.

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  Exposure to diverse industries and complex technical challenges.

Benefits

• Competitive salary and performance-based bonuses.

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  Health insurance and other employee benefits.

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  Opportunities for professional development and career advancement.

Schedule:

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  Day shift

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  Monday to Friday

Application Process:

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  Submit your resume, cover letter, and optionally a portfolio of academic projects or personal work to careers@e2logy.com