Business Analyst – Post-Sales & Project Manager

Provis Technologies is looking for an experienced and proactive Business Analyst – Post-Sales & Project Manager to join our dynamic team. In this role, you will ensure successful client onboarding, requirements analysis, solution implementation, and ongoing project delivery. You will act as a strategic liaison between clients, internal teams, and stakeholders—driving project success, maintaining high client satisfaction, and ensuring timely, quality delivery of solutions.

Key Responsibilities:

• Serve as the primary point of contact for clients post-sign-off, ensuring smooth communication and project delivery.
• Lead project execution by coordinating with cross-functional teams (development, QA, design, support) to meet milestones on time and within scope.
• Gather, analyze, and document detailed business requirements (BRD, SRS, workflows) and validate them with clients and technical teams.
• Oversee project teams, monitor progress, and ensure deliverables align with objectives and client expectations.
• Conduct client onboarding sessions, product demonstrations, and training workshops for successful adoption.
• Manage project scope, timelines, change requests, and risks, communicating impacts transparently to stakeholders.
• Facilitate User Acceptance Testing (UAT) and coordinate issue resolution with relevant teams.
• Prepare and maintain project reports, documentation, and training materials.
• Build and maintain strong, long-term client relationships to ensure satisfaction, retention, and partnership growth.
• Collaborate with account and delivery teams to identify opportunities for process improvement, upselling, or cross-selling.

Qualifications & Requirements:

• 2–5 years of experience as a Business Analyst or Project Manager in IT, software delivery, or technology consulting.
• Proven track record in managing client-facing projects from requirement gathering to implementation and support.
• Strong understanding of software delivery lifecycles, cloud-based platforms, and modern IT solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Hands-on experience in preparing BRD, SRS, workflows, and user documentation.
• Demonstrated leadership experience managing small to mid-sized teams.
• Strong analytical, problem-solving, and multitasking abilities.
• Ability to manage multiple projects simultaneously while maintaining quality and client satisfaction.

Job Type: Full-time

Pay: ₹45,000.00 - ₹70,000.00 per month

Work Location: In person